Administration Assistant

agreenspace; Mount Isa City; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Career development

Work from home

Parental leave

Peer recognition

Inclusive workplace

Job summary

Team Global Express is seeking a reliable Administration Assistant in Mt Isa, QLD for a full-time fixed-term contract until July 2027. The role supports depot operations, freight documentation, customer enquiries and general administration, with occasional on-floor assistance to locate freight.

You'll perform data entry, create manifests, prepare paperwork for drivers and subcontractors, and coordinate with customers and depot teams. A focus on safety and accuracy is essential.

Qualifications

• Experience in administration, customer service or logistics is desirable.
• Strong data-entry and accuracy skills with attention to detail.
• Good computer skills, especially Microsoft Excel and MS Office.
• Able to manage multiple tasks and adapt to changing priorities.
• Clear communication and ability to work with a team and independently.

Responsibilities

• Handle general administration and freight office tasks.
• Respond to emails and customer enquiries; answer calls and assist walk-ins.
• Create manifests, trips and freight documentation; process paperwork for drivers.
• Enter data accurately and maintain depot records; print labels as needed.
• Support pallet control, depot floor duties and safety compliance.

Skills

Data entry

MS Excel

Customer service

Attention to detail

Multitasking

Teamwork

Safety

Tools

MS Office

Job description

Administration Assistant - Mt Isa QLD

Full-Time | Fixed-Term Contract until July 2027 | Monday to Friday PM Shift (2.00pm start time)

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering across Australia and NewZealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.

About the Role

Team Global Express is seeking a reliable and detail-focused Administration Assistant to join our team based in Mt Isa, QLD on a full-time fixed-term contract until July 2027 . This is a hands-on administration role supporting the day-to-day operation of our depot. You'll work closely with customers, drivers and our operational teams, helping ensure freight documentation customer enquiries and general administration are completed accurately and on time. The role will primarily be office-based, however, you may occasionally need to assist on the depot floor to locate or identify freight.

What You'll Do

• Complete general administration and freight office duties.
• Respond to emails and customer enquiries.
• Answer customer phone calls and assist walk-in customers.
• Complete accurate data entry and maintain depot records.
• Create manifests, trips and freight documentation.
• Prepare and process paperwork for drivers and subcontractors.
• Contact customers when freight arrives at the depot.
• Book customer freight pick-ups.
• Process freight requests, associate freight and print labels.
• Assist with pallet control and carrier payment administration where required.
• Complete dock searches and help locate freight within the depot.
• Prepare operational and administrative reports as required.
• Work closely with the wider depot team to support daily operational requirements.
• Ensure documentation is accurate, complete and compliant with TGE procedures.

What You'll Bring

• Previous administration, customer service or transport/logistics experience is desirable.
• Strong attention to detail and accurate data-entry skills.
• Good computer skills, including confidence using Microsoft Excel.
• Strong communication and customer service skills.
• Ability to manage multiple tasks and changing priorities.
• Comfortable working independently as well as part of a team.
• Willingness to occasionally enter the depot/operational area to locate freight.
• A strong focus on safety and following workplace procedures.

Safety & PPE

As the role may require you to enter operational areas of the depot:

• Steel-cap safety boots are required and must be provided by the employee.
• High-visibility PPE will be provided by Team Global Express.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and NewZealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond.
• An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa NewZealand.