Administration Assistant

Wintringham Limited; Melbourne; On-site; AUD 51,000 - 53,000; Part time

Benefits offered by this job

Part-time role

Flexible start/end times

Above Award pay + salary packaging up$

Job summary

Wintringham is a not-for-profit organisation supporting people over 50 who are at risk of homelessness. The Gilgunya site invites an Administration Assistant to deliver welcoming, organized office support for residents and staff.

Reporting to the Residential Site manager, you will handle front-desk duties, billing, payments and routine financial reporting. Role is part-time with flexible hours, offering above Award pay and not-for-profit salary packaging benefits.

Qualifications

• Demonstrated administration/reception experience.
• Strong written and verbal communication skills.
• Experience in housing & homelessness support, aged care, welfare, disability support, mental health or community/home care is valued.
• Knowledge of rostering and cash handling procedures.

Responsibilities

• Contribute to the growth of a non-institutional model of care.
• Provide comprehensive administrative support to the team.
• Act as a receptionist and answer incoming calls in a friendly and helpful manner.
• Manage resident billing and payments, invoices, petty cash, banking and financial reporting.
• Provide support with rosters management and database maintenance.
• Ensure the timely and accurate production of financial reports.

Skills

Administration experience

Reception experience

Written & verbal communication

Microsoft Office & Rostering

Cash handling & reconciliation

Tools

Microsoft Office

Job description

Wintringham is a not-for-profit organisation with a single mission: to support people over 50 who have experienced, or are at risk of, homelessness. We deliver this through a range of responses, including affordable housing, support, and aged care, tailored as needs change over time. We operate across Victoria and Tasmania. Learn more at Wintringham.org.au

About the role

Wintringham’s Gilgunya is seeking a dynamic Administration Assistant to join our team. Support our residential team with friendly, organised administration that helps create a welcoming, non-institutional home for our residents. Reporting to the Residential Site manager, responsibilities include:

• Contribute to the growth of a non-institutional model of care
• Provide comprehensive administrative support to the team
• Act as a receptionist and answer incoming calls in a friendly and helpful manner
• Manage resident billing and payments, invoices, petty cash, banking and financial reporting.
• Provide support with rosters management and database maintenance
• Ensure the timely and accurate production of financial reports

What are we looking for?

• Demonstrated administration/reception experience
• Strong written and verbal communication skills
• Prior experience in housing & homelessness support, aged care, welfare, disability support, mental health or community/home care
• Knowledge of Microsoft Office, and rostering experience
• Cash handling and cash reconciliation procedures

What we offer

Employment type: Part Time Role with flexible start and end times

Pay: $37.38/hour – $38.20/hour (depending on your quals & experience) plus super. Above Award pay and not-for-profit salary packaging benefits of up to $18,500 each year.

Roster/hours of work: 6 shifts per fortnight

Week 1: Monday, Tuesday, and Friday (0900 – 1700)

Week 2: Monday, Tuesday, and Friday (0900 – 1700)

• We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. We provide access to wellbeing programs, learning and development opportunities and Employee Assistance Programs.
• Visit the Wintringham website to learn more about working with us.

Please contact us via pcofficer@wintringham org.au to discuss making adjustments to the recruitment process for your accessibility needs.

Applications close on Tuesday 27th of October 2026 at 5pm

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at ***********@wintringham.org.au

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. The successful applicant will be contacted by Wintringham to complete required reference, registration/licence, and background checks prior to employment, including completion of an aged care statutory declaration, a NDIS Worker Screening Check, providing evidence of current seasonal influenza vaccination, at least one COVID-19 vaccination and as required a National and/or International Police Check.