Receptionist

Wintringham Limited; Melbourne; On-site; AUD 42,000 - 61,000; Part time

Benefits offered by this job

Wellbeing programs

Learning & development

Employee Assistance Program

Salary packaging benefits

Job summary

Wintringham Limited in Melbourne is seeking an experienced part-time Receptionist for a fixed-term role from 9 December 2026 to 13 January 2027. The role welcomes visitors at the Head Office, handles calls and supports the People & Culture team with admin and data tasks, with hours 8:30am–4:30pm on Wednesday, Thursday and Friday.

You will need reception or admin experience, strong interpersonal skills, and proficiency in Microsoft Office.

Qualifications

• Experience in reception or administration.
• Strong interpersonal and communication skills.
• Excellent organisation and discretion with confidential information.
• Proficiency in Microsoft Office.

Responsibilities

• Welcome visitors to Head Office and manage incoming calls.
• Coordinate emails, mail and couriers; maintain office supplies.
• Support People & Culture with administration, systems and data entry.
• Prepare training resources and coordinate logistics.

Skills

Reception experience

Customer service

Communication skills

Tools

Microsoft Office

Job description

Wintringham is a not-for-profit organisation with a single mission: to support people over 50 who have experienced, or are at risk of, homelessness. We deliver this through a range of responses, including affordable housing, support, and aged care, tailored as needs change over time. We operate across Victoria and Tasmania. Learn more at Wintringham.org.au

About the role

Wintringham is seeking an experienced Receptionist to join our team on a part-time fixed term basis, from 09 December 2026 to 13 January 2027. The role manages calls and welcomes visitors to the Head Office site, while supporting the People & Culture team with administration, systems and project tasks. Reporting to the Organisational Development Manager responsibilities include:

• Welcome visitors to the Head Office site, manage incoming calls and direct enquiries with professionalism and care.
• Coordinate emails, mail and couriers, and keep office supplies and information up to date.
• Support the People & Culture team with administration, systems and data entry.
• Prepare training resources and coordinate logistics, including materials and catering.

What are we looking for?

• Experience in reception or administration, delivering professional front-of-house and telephone services.
• Strong interpersonal and communication skills, including the ability to calmly manage distressed callers, de-escalate difficult interactions and refer enquiries appropriately.
• Excellent organisation and attention to detail, with accurate administration skills, the ability to manage competing priorities and discretion when handling confidential information.
• Proficiency in Microsoft Office, spreadsheets and databases.
• A collaborative and flexible approach, showing initiative and a willingness to learn.

What we offer

• Employment type: Part-time fixed term role from 09 December 2026 to 13 January 2027, working 3 days each week – Wednesday, Thursday and Friday 8:30am – 4:30pm.
• Pay: $37.38/hour plus super. Above Award pay and not-for-profit salary packaging benefits of up to $18,500 each year.
• Location: North Melbourne, close to Macaulay and Kensington stations.
• We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. We provide access to wellbeing programs, learning and development opportunities and Employee Assistance Programs. Visit the Wintringham website to learn

Applications close Wednesday 28 October 2026 at 5pm.

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at ***********@wintringham.org.au

Questions? Reach out to ***********@wintringham.org.au

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. The successful applicant will be contacted by Wintringham to complete required reference, registration/licence, and background checks prior to employment, including completion of an aged care statutory declaration, a NDIS Worker Screening Check, providing evidence of current seasonal influenza vaccination, at least one COVID-19 vaccination and as required a National and/or International Police Check.