Administration Assistant

Victorian Home and Community Care; Maitland City Council; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Career growth

Supportive team

Job summary

Victorian Home and Community Care Maitland NSW is seeking an Administration Assistant to support programs and services in the disability sector. You will handle data entry, participant intake, rostering, HR assistance, and correspondence, ensuring accuracy and confidentiality across multiple systems.

The role offers a collaborative team, development opportunities and a competitive salary with benefits. Previous NDIA exposure is preferred, and strong organisational skills are essential for

Qualifications

• Experience in admin, HR or compliance roles.
• Knowledge of employment laws and NDIA is preferred.
• Proficient data entry and admin tasks.
• Strong organisation and time management.
• Excellent written and verbal communication.

Responsibilities

• Data entry and client/staff data management.
• First point of contact via email/phone.
• Manage participant intake and rostering.
• Oversee intake paperwork and timelines.
• HR assistance: recruitment, onboarding, compliance.
• Coordinate marketing/networking activities.
• Property maintenance coordination.
• Assist with after-hours on-call if required.

Skills

Data entry

HR support

Communication

Organisational skills

Education

Admin certification

Tools

MS Office

Job description

Victorian Home and Community Care - Maitland NSW

As an Administration Assistant, you will play a pivotal role in supporting the smooth operation of our programs and services. This role involves handling a variety of administrative tasks, including data entry, managing participant intake processes, and providing HR assistance. The ideal candidate will be organised, proactive, and have a passion for working in the disability sector.

Key responsibilities

Data Entry: Accurately input and manage data related to clients, staff, and programs.

First Point of Contact: Respond to and manage emails and phone calls, addressing inquiries and directing them to appropriate personnel.

Managing Intake: Oversee the intake process for new participants, including initial paperwork and scheduling/rostering.

Intake Paperwork: Monitor and manage intake paperwork, ensuring all documentation is completed accurately and within required timelines.

Rostering: Assist with creating and managing staff rosters to ensure optimal coverage for programs. Approval of timesheets.

Correspondence Management: Handle and organise correspondence related to participants and staff.

HR Assistance: Support recruitment, onboarding, and compliance activities, including the employment of staff for programs.

Networking/Marketing: attend networking events and support digital marketing

Property Maintenance: Assist with coordinating maintenance for properties.

Assist with Support Work and or After Hours Oncall if requierd

About you

Experience in compliance or HR functions, with a strong understanding of employment laws and regulations.

Previous experience with the National Disability Insurance Agency (NDIA) is preferred but not essential.

Proficiency in data entry and administrative tasks.

Strong organisational and time-management skills.

Excellent communication skills, both verbal and written.

Ability to handle sensitive information with confidentiality and discretion.

Proficient in using office software and management systems.

Relevant qualifications or certifications in administration, HR, or disability services are advantageous.

Experience in a similar administrative role, particularly within the disability or health sector, is beneficial.

About us

At VHCC, we are dedicated to making a positive impact in the lives of individuals with disabilities. We strive to provide high quality support and services tailored to our clients' needs.

Be part of a supportive and passionate team dedicated to making a difference.

Opportunity for professional development and career growth.

Competitive salary and benefits package.

Positive and inclusive work environment.