Administration Assistant

Kennedy McLaughlin; City of Brisbane; On-site; AUD 50,000 - 65,000; Full time

Job summary

Kennedy McLaughlin is seeking an enthusiastic Administration Assistant to join our busy accounting practice in Brisbane. You will support our accountants and partners, welcome clients and manage client records and general office tasks.

We are modernising our processes and systems, so we need someone resilient, adaptable and excited by change who enjoys improving workflows and helping the team run smoothly. Previous administration experience and proficiency with Word, Excel and Outlook are highly

Qualifications

• Has previous administration experience (professional services experience will be highly regarded).
• Excellent organisational and time management skills.
• Outstanding communication and client service skills.
• Confident with Microsoft Word, Excel and Outlook.
• Learns new systems quickly and enjoys improving processes.
• Resilient, flexible and embraces change.
• Works well independently and as part of a team.

Responsibilities

• Welcoming clients and visitors while providing exceptional customer service.
• Answering and directing telephone enquiries professionally.
• Preparing correspondence and processing taxation documents.
• Lodging income tax returns and assisting with Tax Agent Portal activities.
• Maintaining accurate client records in MYOB AE.
• Scanning, saving and managing electronic documents within ELO.
• Assisting with ASIC administration, business name renewals and company documentation.
• Managing incoming and outgoing mail.
• Filing, archiving and maintaining both paper and electronic client records.
• Liaising with the ATO, ASIC and other organisations.
• Assisting with general office administration, meeting room preparation and office presentation.
• Supporting the Partners and wider team with a variety of administrative tasks.

Job description

Join Kennedy McLaughlin and help shape the future of our practice

At Kennedy McLaughlin, we've built a reputation over many years for providing honest, professional and high-quality accounting and business advisory services to our clients. Our values of Integrity, Evolution, Care, Excellence and Collaboration underpin everything we do, and we're proud of the supportive team culture we've created.

We're now looking for an enthusiastic Administration Assistant to become an integral part of our team.

About the Opportunity

This is a varied role that will see you supporting our accountants and partners while ensuring the smooth day-to-day operation of our busy accounting practice. You'll be the first point of contact for many of our clients, play a key role in maintaining our client records, and assist with the administration that keeps our practice running efficiently.

Our practice is currently undergoing an exciting period of transformation. While we still rely heavily on paper-based processes, we're actively modernising our systems and embracing new technologies. This means we're looking for someone who is resilient, adaptable and excited by change—someone who enjoys improving processes and is happy to grow with us as we continue our digital journey.

Key Responsibilities

Your responsibilities will include:

• Welcoming clients and visitors while providing exceptional customer service.
• Answering and directing telephone enquiries professionally.
• Preparing correspondence and processing taxation documents.
• Lodging income tax returns and assisting with Tax Agent Portal activities.
• Maintaining accurate client records in MYOB AE.
• Scanning, saving and managing electronic documents within ELO.
• Assisting with ASIC administration, business name renewals and company documentation.
• Managing incoming and outgoing mail.
• Filing, archiving and maintaining both paper and electronic client records.
• Liaising with the ATO, ASIC and other organisations.
• Assisting with general office administration, meeting room preparation and office presentation.
• Supporting the Partners and wider team with a variety of administrative tasks.

About You

You'll be someone who:

• Has previous administration experience (professional services experience will be highly regarded).
• Enjoys working in a fast-paced office environment.
• Has excellent organisational and time management skills.
• Demonstrates exceptional attention to detail.
• Is confident using Microsoft Word, Excel and Outlook.
• Learns new systems quickly and enjoys improving processes.
• Is resilient, flexible and embraces change.
• Works well both independently and as part of a collaborative team.
• Takes pride in delivering accurate, reliable and timely work.
• Has outstanding communication and client service skills.

Why Join Kennedy McLaughlin?

At Kennedy McLaughlin, you'll become part of a close-knit team where your contribution genuinely matters. We value people who bring a positive attitude, care about delivering excellent service, and enjoy working collaboratively.

As we continue to modernise our practice, you'll have the opportunity to be part of an exciting period of growth and change, helping shape how we work into the future while developing your own skills along the way.

If you're looking for a role where no two days are the same, where your ideas are welcomed, and where you can build a long-term career with a respected independent accounting firm, we'd love to hear from you.