Administration Assistant

ALS Global; Brisbane; On-site; AUD 45,000 - 65,000; Full time

Job summary

ALS Global is seeking a proactive Administration Assistant to support our Geochemistry site in Zillmere. The role involves day-to-day office administration, data processing, and frontline client support within a full-time, Monday–Friday schedule from 6:00 AM to 2:15 PM.

Responsibilities include handling inquiries, data entry, invoicing, and coordinating with couriers, while ensuring WHS compliance and a strong customer service focus to deliver reliable service to staff and clients.

Qualifications

• Strong customer service focus with a drive to exceed expectations.
• Excellent organisation and multitasking abilities.
• Clear verbal and written communication skills.
• Professional phone manners in a busy front‑office environment.
• Proficiency with MS Office applications (Excel, Word, PowerPoint, Teams).

Responsibilities

• Attend to telephone and face-to-face enquiries.
• Administer all aspects of the office efficiently.
• Prioritise data entry and reporting tasks.
• Develop understanding of ALS procedures and work instructions.
• Liaise with internal and external clients.
• Manage invoicing and financial administration.
• Coordinate with couriers and arrange collections.
• Comply with WHS requirements and identify unsafe practices.
• Order consumables and organise office supplies.
• Coordinate and organise office events.

Skills

Customer service

Organization

Multitasking

Verbal & written communication

Phone manners

Excel

Word

PowerPoint

Teams

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Microsoft Teams

Job description

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. The role An opportunity is now available for a proactive and detail-oriented Administration Assistant to support our teams at our Geochemistry site in Zillmere. In this role, you will be responsible for the smooth day-to-day administration of the office, efficient data processing, and providing frontline support to clients and staff.

This is a pivotal role, so we are looking for someone who can turn their hand to anything and proactively plan ahead.

This is a full-time role, working Monday to Friday from 6:00 AM to 2:15 PM.

The day to day The successful applicant will undertake a range of duties, including the following:

• Attending to telephone and face-to-face enquiries
• Ensuring the efficient administration of all aspects of the office
• Prioritizing data entry and reporting tasks
• Developing a strong understanding of ALS procedures and work instructions
• Liaising with internal and external clients
• Managing invoicing and financial administration
• Liaising with couriers and arranging collections
• Complying with all WHS requirements and identifying any unsafe work practices
• Ordering consumables and stationery
• Organizing office events

The essentials

• Strong customer service focus with a drive to go the extra mile.
• Proactive ‘can-do’ attitude to deliver solutions to our clients.
• Strong organisation and multitasking skills.
• Excellent verbal and written communication skills.
• Professional phone manners.
• Strong proficiency in using and learning new computer applications, e.g., Microsoft Excel, Word, PowerPoint and Teams.

Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.