Administration Assistant

Cape York Partnership; Ballarat; On-site; AUD 39,000 - 56,000; Part time

Benefits offered by this job

Salary packaging

Excellent working conditions

Flexible working arrangements

Employee wellness programs

Social club

Job summary

Ballarat Community Health is seeking an organized administrator to support Allied Health Intake, handling client intake, referrals and service records with attention to detail.

You will be the first point of contact for clients and staff, assist with inquiries, and help prepare reports and resources while maintaining smooth operations behind the scenes.

Qualifications

• Certificate or Diploma in Business Administration or equivalent.
• Experience in administrative roles and client intake processes.
• Strong organisational and communication skills.
• Ability to support multiple tasks with deadlines.

Responsibilities

• Provide administrative support for intake, waiting lists, referrals, client information, appointments and service records.
• Prepare correspondence, reports and program resources; support meetings.
• Respond to enquiries and escalate issues needing further support.
• Work under the Allied Health Intake Coordinator and with the intake team.

Skills

Organised

People-focused

Attention to detail

Microsoft Office

Communication

Database skills

Education

Certificate or Diploma in Business Administration

Tools

Database systems

Job description

Help keep our Allied Health Intakeservices running smoothly

Employment type: Ongoing, Part-time (0.8)

Salary: $34.4670 per hour

Behindevery good health service is a team making sure the right people, informationand appointments are in the right place.

We’relooking for an organised and people-focused administrator to join our AlliedHealth Intake team.

You’llsupport with the administration behind client intake and service delivery. You’llbe the first point of contact for clients and staff, supporting them with theinformation they need or helping direct enquiries to the right person orservice.

If you’reorganised, approachable and enjoy keeping things running smoothly behind thescenes, this could be the role for you.

Is this you?

You’re organised and enjoy keepinginformation accurate and up to date.

You have strong attention to detail andcan manage competing tasks while meeting deadlines.

You’re confident using Microsoft Officeand database systems and are willing to learn new systems and processes.

You’re warm, professional andcomfortable communicating with a range of people, including clients, staff andstakeholders.

You have a Certificate or Diploma inBusiness Administration or equivalent previous administrative experience.

Your new role

You’llprovide administrative support that helps keep intake and waiting lists, referrals,client information, appointments and service records accurate and up to date.

The rolealso involves preparing correspondence, reports and program resources and supportingmeetings.

You’ll alsorespond to enquiries and identify or elevate any issues that require furthersupport.

You’ll work underthe direction Allied Health Intake Coordinator and closely with the AlliedHealth Intake team to ensure clients receive a smooth and timely service.

About us:

Ballarat Community Health isa not-for-profit community health organisation that’s been creating healthycommunities through the provision of accessible, affordable and quality healthand wellbeing services forover 45 years.

We deliver a range of primary health, social care andcommunity-based support to meet local community needs. We have approximately300 staff, with six (6) locations across Ballarat and the Western Region.

• Salary packaging – up to $15,900 for everyday living expenses and up to$2,650 meals and entertainment
• Excellent working conditions with a high sense of job satisfaction
• Flexible working arrangements
• Access to employee wellness programs and discounts
• Social club

Further information, applications, andaccessibility

For a confidential discussion, pleasecontact Kristen Kelly, Allied Health Manager on 0488 303421.

Applications mustbe submitted by 11:59pm on Thurs day,08 October 2026.

BCH is committed to inclusive andaccessible recruitment. If you require adjustments during the recruitmentprocess, please contact the People and Culture team [e-mail] and let us know.

Safety and inclusion

BCH takes the safety, dignity andwellbeing of children, older people and vulnerable people seriously. We expectall staff to uphold these standards in their work.

We are committed to a diverse andinclusive workforce. We value different life experiences and perspectives andprovide care to all members of our community, regardless of age, gender,ethnicity, religion, cultural background, disability or sexual orientation.