Administration

Driveline Services; Townsville City; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive remuneration

Training opportunities

Family-owned business

Salary continuance insurance

Job summary

Driveline Services Australia is seeking an enthusiastic Administrator to join our Townsville, Queensland team. In this full-time role, you will provide exceptional customer service and administration support for the sale and distribution of automotive parts.

Your responsibilities include processing customer orders, stocking coordination, invoicing, and data entry while delivering a high standard of service to customers in person and over the phone.

Qualifications

• Experience in office administration or similar role.
• Clear communication and customer service skills.
• Proficiency with computer systems and data entry.
• Strong attention to detail and accuracy.
• Proactive problem-solving and ability to work independently or with a team.

Responsibilities

• Coordinate processing of customer orders and stock replenishment.
• Prepare orders for delivery, including warehousing duties and freight coordination.
• Accurate invoicing and related admin tasks.
• Provide exceptional customer service via phone and in person.
• Data entry and order tracking support for the team.
• Collaborate to enhance customer experience and drive sales.

Skills

Customer service

Communication

Data entry

Attention to detail

Problem solving

Team work

Job description

The opportunity

Driveline Services Australia is seeking an enthusiastic and customer-focused Administrator to join our team in Townsville, Queensland. In this full-time role, you will be responsible for providing exceptional customer service and administration support for the sales and distribution of automotive parts and components to our loyal customers.

Key responsibilities

• Coordinating effective and efficient processing of customer orders/jobs and replenishmentof stock

• Preparing orders for timely delivery to customers, including some warehousing duties and coordinating freight providers

• Accurate processing of invoicing and associated administrative tasks

• Providing exceptional customer service to our customers via phone and in person

• Provide administrative support, such as data entry and order tracking

• Collaborate with the broader team to enhance customer experience and drive sales growth

What we’re looking for

• Relevant and recent experience in office administration

• Excellent customer service skills, with the ability to communicate clearly

• Warehousing experience will be highly regarded

• Proficient in using computer systems and data entry, with strong attention to detail

• Proactive problem-solving skills and the ability to work independently as well as part of a team

• A positive attitude and a commitment to providing exceptional customer service

What we offer

At Driveline, we are committed to providing a supportive and inclusive work environment. We offer a range of benefits including:

• Competitive remuneration

• Ongoing training and career development opportunities

• Family-owned Australian business

• Salary continuance insurance included with the company Superannuation fund

• Be part of a small and productive team within our growing branch!

About us

Driveline Services Australia is an Australian owned and operated automotive aftermarket company specialising in the manufacture, supply,distribution and repairof a comprehensive range of mining, industrial,agricultural, road transport, 4WD and performance drivetrains.

Weare a growing company with over 44 years of industry experience, now operating in 12 branches throughout Australia.

You can learn more about us at www.driveline.com.au