Admin Assistant

Opteon; Cairns Regional; Hybrid; AUD 70,000 - 80,000; Full time

Benefits offered by this job

Structured induction and development

Hybrid work arrangements

Health insurance discount

Novated leasing options

Wellbeing initiatives (EAP)

Job summary

Opteon is seeking a highly organised Administration Assistant to support our growing operations across Australia, including Toowoomba, Cairns or Townsville. You’ll coordinate job workflows, manage documentation, monitor milestones and provide outstanding administrative support to clients and teams.

The role suits someone who enjoys variety, shows attention to detail, and delivers accurate, timely assistance.

Qualifications

• Experience in an administration, coordination, or support role.
• Strong organisational and time management skills.
• Attention to detail and ability to manage competing priorities.
• Confident communication and customer-focused approach.
• Proficient in Microsoft Office.
• Ability to work independently and in a team.

Responsibilities

• Coordinate and manage job workflows to meet milestones and deadlines.
• Monitor and maintain Work in Progress (WIP) reports to ensure progress.
• Prepare, issue, and follow up on client quotes and related documents.
• Obtain required documents from clients and stakeholders.
• Provide admin support to the team, scheduling, reporting and operations.
• Maintain accurate records and update internal systems promptly.
• Deliver excellent customer service with clients and stakeholders.

Skills

Administration

Coordination

Scheduling

Communication

Time management

Customer service

Tools

Microsoft Office

Job description

Salary Range: $70,000 - $80,000

Full-time | Permanent

Location: Toowoomba, Cairns or Townsville

About us

Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US market. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting period of growth and change, positioning the company as one of the most prominent property services providers. Our future growth strategy is for organic growth, diversification, and international expansion.

About the role

As our business continues to grow, we’re seeking a highly organised Administration Assistant to help keep our operations running efficiently and support the successful delivery of client work. Working closely with a collaborative team, you’ll play an important role in coordinating job workflows, managing documentation, monitoring milestones and WIP, and providing exceptional administrative support across the business.

This position is ideal for someone who enjoys variety, has a keen eye for detail, and takes pride in delivering accurate, timely, and professional support.

Key Responsibilities

• Coordinate and manage job workflows to ensure milestones and deadlines are met.
• Monitor and maintain Work in Progress (WIP) reports, ensuring jobs progress efficiently.
• Prepare, issue, and follow up on client quotes and related documentation.
• Request and obtain required documentation from clients and stakeholders.
• Provide administrative support to the broader team, assisting with scheduling, reporting, and operational tasks.
• Maintain accurate records and update internal systems in a timely manner.
• Deliver exceptional customer service when interacting with clients and internal stakeholders.

What You’ll Bring

• Previous experience in an administration, coordination, or support role.
• Excellent organisational and time management skills.
• Strong attention to detail and ability to manage competing priorities.
• Confident communication skills and a customer-focused approach.
• Strong computer skills, including experience using Microsoft Office.
• Ability to work independently while also contributing to a collaborative team environment.

What we offer

• A structured induction and a documented development plan.
• Flexibility to work from home, with hybrid arrangements available
• Corporate health insurance discount
• Novated leasing options
• Wellbeing initiatives including EAP services

Opteon is committed to cultivating and preserving a culture of inclusion and connectedness, where employees are embraced for their unique qualities and valued for their contributions. We encourage applications from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including First Nations People.