Admin & Accounts Receivable Officer

Indoor Plant Solutions; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

Indoor Plant Solutions is seeking an organised Admin & Accounts Receivable Officer to join our Silverwater office. You will own client invoicing and AR administration while supporting day-to-day admin across service and operations teams.

You’ll work with managers, technicians and clients to ensure accurate invoicing, timely processing and compliance. A busy, detail-oriented role with growth potential in a growing Australian business.

Qualifications

• Previous Accounts Receivable, invoicing or accounts administration experience.
• Strong general administration experience.
• Experience using accounting, ERP or job management software.

Responsibilities

• Prepare and issue client invoices using ABM.
• Manage and follow up info email address.
• Collaborate with accounts on invoice queries, reconciliations and outstanding accounts.
• Ensure invoices meet client processing requirements.
• Upload invoices and documents to client portals.
• Manage Purchase Orders, Work Orders and client billing.
• Maintain customer portals, including insurance and compliance documentation.
• Assist with monthly reporting and reconciliation of operational information.
• Respond to client account and administration enquiries.
• Support technicians with scheduling, materials, job packs and day-to-day queries.
• Assist management with project administration and progress tracking.
• Maintain safety documentation, licences, insurances and compliance records.
• General office administration, inbox management, filing and data entry.
• Provide administration support to our franchise network as required.

Skills

Accounts Receivable

Invoicing

Accounts administration

Tools

ABM

Job description

Admin & Accounts Receivable Officer

Indoor Plant Solutions | Silverwater, Sydney NSW
Full Time | 100% Office Based

Join a growing Australian business in a key administration and accounts role

Indoor Plant Solutions is looking for an organised and proactive Admin & Accounts Receivable Officer to join our Silverwater office.

This is not just a standard administration position. You’ll sit at the centre of our business, helping connect our operations, technicians, clients and accounts team while taking ownership of invoicing and accounts receivable administration.

If you enjoy keeping things organised, following up outstanding items, improving processes and making sure nothing falls through the cracks, this could be a great fit.

About the Role

Your primary responsibility will be managing client invoicing and Accounts Receivable administration, while also supporting the day-to-day administration of our service and operations teams.

You’ll work closely with our accounts team, managers, technicians, franchisees and clients to ensure jobs are correctly administered, invoices are processed efficiently and client requirements are met.

Key Responsibilities

• Manage client invoicing using Advanced Business Manager (ABM)


• Manage and follow up info email address


• Work closely with our accounts team on invoice queries, reconciliations and outstanding accounts


• Ensure invoices meet individual client processing requirements


• Upload invoices and supporting documents to client portals


• Manage Purchase Orders, Work Orders and client billing requirements


• Maintain customer portals, including insurance and compliance documentation


• Assist with monthly reporting and reconciliation of operational information


• Respond to client account and administration enquiries


• Support technicians with scheduling, materials, job packs and day-to-day queries


• Assist management with project administration and progress tracking


• Maintain safety documentation, licences, insurances and compliance records


• General office administration, inbox management, filing and data entry


• Provide administration support to our franchise network as required

What Success Looks Like

You’ll be someone who takes ownership of your work and enjoys keeping systems organised.

Key measures will include:

• Accurate and timely invoicing


• Client invoice and portal requirements maintained


• Jobs correctly established and updated in ABM


• Purchase Orders and Work Orders kept current


• Fast response to client and technician queries


• High level of job documentation completion


• Reduced administration errors and rework


• Accurate monthly reporting

About You

We’re looking for someone who is organised, commercially minded and comfortable working in a busy service-based business.

Ideally, you will have:

• Previous Accounts Receivable, invoicing or accounts administration experience


• Strong general administration experience


• Experience working in a service, facilities, trades or field-based business would be highly regarded


• Experience using accounting, ERP or job management software


• Strong Microsoft Word and Excel skills


• Good attention to detail


• Confidence following up outstanding invoices and information


• Strong written and verbal communication skills


• The ability to communicate comfortably with clients, technicians, suppliers and management


• A process-driven approach and the ability to manage competing priorities


• A proactive attitude — you notice what needs doing and get it done

Experience with Advanced Business Manager (ABM) is advantageous but not essential.

Why Join Indoor Plant Solutions?

Indoor Plant Solutions is a fast-growing business specialising in the supply and ongoing maintenance of indoor plants and green spaces for commercial workplaces.

You’ll join a supportive team where your role genuinely matters to the day-to-day performance of the business.

We offer:

• A stable, long-term full-time position


• Supportive management and a friendly team


• Genuine ownership and autonomy within your role


• Clear responsibilities and expectations


• The opportunity to improve systems and processes as we grow


• Variety across accounts, administration and operations


• Centrally located Silverwater office


• Salary package negotiable based on experience

This is a 100% office-based position in Silverwater and would suit someone who enjoys working as part of a busy, collaborative team.

If you’re an experienced administrator or Accounts Receivable professional looking for a role with variety, responsibility and the opportunity to become an important part of a growing business, we’d love to hear from you.