Accounts Receivable Specialist – Growth & Perks

Seven Media Group; Gold Coast City; On-site; AUD 60,000 - 78,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport

Parental Leave

Exclusive perks

Birthday & Volunteer Leave

Job summary

Seven Media Group is seeking an Accounts Receivable Clerk to support the AR team on day-to-day ledger management, collections and reconciliations on the Gold Coast, Queensland. You will engage with customers via phone and email to collect outstanding payments and maintain accurate records.

With 2+ years in collections or credit control, you will handle disputes, process adjustments, and assist in process improvements while collaborating with General Managers and Sales Managers.

Qualifications

• 2+ years' experience in a collections or credit control environment.
• Intermediate Excel skills highly desirable.
• SAP accounting software skills preferred but not essential.

Responsibilities

• Manage a customer accounts receivable ledger, proactively collecting outstanding payments through phone and email communication while maintaining accurate account records.
• Investigate and resolve billing disputes, process account and adjustments, and prepare customer account reconciliations.
• Authorise payment arrangements up to $5K, escalates higher-value requests, and prepare workflows for customer refunds.
• Monitor account balances, ensuring zero-value accounts are cleared weekly, and all documentation is maintained accurately.
• Collaborate with General Managers and Sales Managers through regular meetings, provide backup support across Credit Control and New Accounts, and participate in ongoing team training.

Skills

Communication

Customer service

Time management

Attention to detail

Tools

Excel

SAP

Job description

Seven Media Group is seeking an Accounts Receivable Clerk to support the AR team on day-to-day ledger management, collections and reconciliations on the Gold Coast, Queensland. You will engage with customers via phone and email to collect outstanding payments and maintain accurate records.

With 2+ years in collections or credit control, you will handle disputes, process adjustments, and assist in process improvements while collaborating with General Managers and Sales Managers.