Accounts Receivable Clerk

Seven Media Group; Gold Coast City; On-site; AUD 60,000 - 78,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport

Parental Leave

Exclusive perks

Birthday & Volunteer Leave

Job summary

Seven Media Group is seeking an Accounts Receivable Clerk to support the AR team on day-to-day ledger management, collections and reconciliations on the Gold Coast, Queensland. You will engage with customers via phone and email to collect outstanding payments and maintain accurate records.

With 2+ years in collections or credit control, you will handle disputes, process adjustments, and assist in process improvements while collaborating with General Managers and Sales Managers.

Qualifications

• 2+ years' experience in a collections or credit control environment.
• Intermediate Excel skills highly desirable.
• SAP accounting software skills preferred but not essential.

Responsibilities

• Manage a customer accounts receivable ledger, proactively collecting outstanding payments through phone and email communication while maintaining accurate account records.
• Investigate and resolve billing disputes, process account and adjustments, and prepare customer account reconciliations.
• Authorise payment arrangements up to $5K, escalates higher-value requests, and prepare workflows for customer refunds.
• Monitor account balances, ensuring zero-value accounts are cleared weekly, and all documentation is maintained accurately.
• Collaborate with General Managers and Sales Managers through regular meetings, provide backup support across Credit Control and New Accounts, and participate in ongoing team training.

Skills

Communication

Customer service

Time management

Attention to detail

Tools

Excel

SAP

Job description

Seven Media Group (SMG) is one of Australia's most prominent media companies, with a market-leading presence across television, audio, publishing and digital.

Every day, millions of Australians turn to us for the news they rely on, the sport they love, the entertainment they enjoy and the stories that bring communities together.

SMG is home to some of Australia's most trusted and loved brands including the Seven Network, the Hit and Triple M radio networks and Australia's number one podcast network, LiSTNR.

About the role

Reporting to the Accounts Receivable Manager, the Accounts Receivable Clerk will assist in ensuring the smooth running of the day-to-day operations of the Accounts Receivable team as per guidelines and procedures.

What you'll do

• Manage a customer accounts receivable ledger, proactively collecting outstanding payments through phone and email communication while maintaining accurate account records.
• Investigate and resolve billing disputes, process account and adjustments, and prepare customer account reconciliations.
• Authorise payment arrangements up to $5K, escalates higher-value requests, and prepare workflows for customer refunds.
• Monitor account balances, ensuring zero-value accounts are cleared weekly, and all documentation is maintained accurately.
• Collaborate with General Managers and Sales Managers through regular meetings, provide backup support across Credit Control and New Accounts, and participate in ongoing team training.

What you'll need

• 2+ years' experience in a collections or credit control environment
• Intermediate Excel skills highly desirable
• SAP accounting software skills preferred but not essential
• Ability to manage time, meet targets and deadlines
• Ability to work under pressure
• Demonstrated communication and customer service skills

What we offer

• Salary Packaging - Access novated leasing and exclusive discounts on top brands and tickets for a range of entertainment experiences
• Fitness Passport - Enjoy discounted access to a broad range of gyms and swimming pools across Australia
• Parental Leave - Generous paid parental leave and 5 days paid fertility leave
• Exclusive perks - Working in media comes with a heap of perks including discounts on top brands, behind-the-scenes access, & industry tickets
• Birthday & Volunteer Leave - celebrate your birthday with a paid day off, plus enjoy an additional day each year to volunteer for a charity or cause that matters to you.

Working at SMG means being part of a business with unmatched reach, endless opportunities to grow, and the chance to make a real impact. Join us and shape the stories, experiences and conversations that connect Australia.

SMG is an equal opportunity employer committed to diversity, inclusion, and fair hiring. We welcome talent from all backgrounds and ensure a workplace where everyone feels valued and respected. SMG is committed to providing an inclusive recruitment process. If you require any accommodations during your interview, please let us know. We're happy to support your needs to ensure a fair and comfortable experience. Reach out to *******@sevenmediagroup.com.au for assistance.

Resumes from recruitment agencies will not be accepted.