Accounts Receivable Specialist

Lorenz Clinic; Gold Coast City; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive Remuneration

Free Parking

Flexible working hours (7am-5pm, Mon-F

24/7 free EAP access

Milestone tenure rewards

Vibrant team culture

Career opportunities across Palm Lake

Résumé du poste

Palm Lake Group is seeking a Resorts Accounts Receivable Officer to join our Southport head office team. The role supports administration and accounts functions across our portfolio of over 50s lifestyle resorts on the eastern coast, Monday to Friday.

Key duties include processing site fees and utilities, managing resident files, and assisting with compliance, banking, and general admin, with a focus on accuracy, customer service, and teamwork.

Qualifications

• Proven experience in an administration or accounts-based role in a high-volume environment.
• Strong attention to detail and ability to manage multiple tasks efficiently.
• Excellent communication and organisational skills.
• Proficient in Microsoft Office Suite, especially Excel, and RMS or similar property management systems.
• A National Police Clearance.

Responsabilités

• Resort Administration – overall accountability for administrative tasks for allocated resorts.
• Rent & Utilities Processing – set up, process, and receipt site fees; manage invoicing for utilities.
• Resident Management – set up site files, manage rent arrears, and finalise site agreements.
• Compliance & Documentation – prepare notices and resident communications.
• Financial & General Admin – banking, mail handling, and support for caretakers, sales and residents.

Connaissances

Administration

Accounts experience

Attention to detail

Communication skills

Organisational skills

Team player

Customer service

Police clearance

Outils

Microsoft Office Suite (Excel)

RMS knowledge

Property management systems

Description du poste

Established in 1977, Palm Lake Group is a proudly Australian, family-owned business with extensive experience in developing, constructing, and managing Lifestyle Resorts, Retirement Villages, and Aged Care Facilities across Australia. Our resorts aren’t just places to live they’re vibrant, active communities designed for comfort, connection, and enjoyment.

Resorts Accounts Receivable Officer

We are seeking a Resorts Accounts Receivable Officer to provide vital administrative support to our growing portfolio of over 50s lifestyle resorts across the Eastern coastline. This full time role is based in our Southport Head office, working Monday to Friday within a team of five.

Responsibilities

• Resort Administration – Overall accountability for administrative tasks related to allocated resorts.
• Rent & Utilities Processing – Set up, process, and receipt site fees; manage invoicing and receipting for utilities (electricity, phone, internet, gas, and water).
• Resident Management – Set up site files for new residents, manage rent arrears, dishonours, and finalise site agreements.
• Compliance & Documentation – Prepare rent increase letters, breach notices, tribunal applications, and various resident communications.
• Financial & General Admin – Banking, mail handling, answering phone inquiries, and supporting caretakers, sales, and residents.

Requirements

• Proven experience in an administration or accounts-based role in a high volume environment.
• Strong attention to detail and ability to manage multiple tasks efficiently.
• Excellent communication and organisational skills.
• Proficiency in Microsoft Office Suite, particularly Excel, and experience with property management or accounting systems (RMS knowledge is a bonus).
• A proactive, customer-focused approach with a team player attitude.
• A National Police Clearance.

Benefits

• Competitive Remuneration
• Free Parking
• Work-life Balance with flexible working hours (Between 7am-5pm, Mon to Fri)
• 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP)
• Celebrate Milestones with tenure rewards!
• Supportive team culture – Be part of a vibrant and inclusive team where your contributions are valued
• Career Opportunities – Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia’s east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless.