Accounts Receivable Officer

Work Initiatives; Melbourne; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Permanent role with NFP salary packing

Hybrid work after probation

Small, supportive team of four

On-site parking and easy transport

Career progression in growing org

Job summary

Work Initiatives in Melbourne is seeking an Accounts Receivable Officer to join its not-for-profit aged care finance team. You will focus on ensuring government funding for residential and home care services is accurately claimed and recognised on time.

This role offers a hybrid work arrangement after probation, a small supportive team, on-site parking, and clear pathways for development within a growing organisation focused on quality care.

Qualifications

• Proven AR and reconciliation experience in senior care settings.
• Detail-focused with strong problem-solving under pressure.
• Advanced Excel and MS Office skills; able to learn new systems quickly.
• Degree in accounting/commerce/business (desirable).
• Experience with EPICOR or health/aged care sector (desirable).

Responsibilities

• Monitor government funding across residential and home care to ensure income is claimed promptly.
• Raise invoices and process direct debits across multiple finance systems.
• Investigate and resolve variances in monthly statements, including Home Care claims with Services Australia and DVA.
• Receipting and allocating customer payments daily.
• Respond to client and family account enquiries with care and professionalism.
• Assist wider finance team with ad hoc tasks and projects.

Skills

Accounts Receivable

Reconciliation

Advanced Excel

MS Office

Attention to detail

Education

Degree in accounting/commerce/business

Tools

EPICOR

Job description

About The Role

A well-established not-for-profit aged care organisation is seeking a detail-focused Accounts Receivable Officer to join its friendly finance team. Sitting within a small, collaborative AR team, you’ll help make sure the organisation’s residential and home care services receive every dollar of government funding they’re entitled to, accurately and on time. It’s a values-led workplace where your work directly supports quality care for older Australians.

Responsibilities

• Monitoring government funding across residential and home care services to ensure all income is claimed and recognised promptly
• Raising invoices and processing direct debits across multiple finance systems
• Investigating and resolving variances in monthly payment statements, including Home Care claims with Services Australia and DVA
• Receipting and allocating customer payments daily
• Responding to client and family account enquiries with care and professionalism
• Assisting the wider finance team with ad hoc tasks and projects

Skills & Experience

• Proven Accounts Receivable and reconciliation experience, must have experience within residential aged care, home care or retirement living
• A sharp eye for detail and strong problem-solving skills, with the ability to stay accurate under pressure
• Advanced Excel and MS Office skills, and confidence learning new systems
• Degree in accounting, commerce or business (desirable)
• Experience with EPICOR or within the health, aged care or community sector (desirable)

Benefits

• Permanent position with generous NFP salary packaging to boost your take-home pay
• Hybrid work after probation, plus flexible start and finish times
• Small, supportive team of four with a genuinely collaborative culture
• Easy access to public transport, with on-site parking available
• Clear pathways for development and progression within a growing organisation