Accounts Officer

Southern Cross Care (SA, NT & VIC); Adelaide; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Bee Well program discounts

Salary packaging benefits

Wellbeing resources

Job summary

Southern Cross Care (SA, NT & VIC) is seeking an organized Accounts Officer to join our supportive Finance team. You will deliver accurate processing across AP and AR, including resident billing and direct debit runs.

Reporting to the Accounts Manager, you will reconcile accounts, balance data, and liaise with residents and external agencies with empathy and professionalism. Experience in accounts payable/receivable is desirable but not essential.

Qualifications

• Attention to detail in data entry, balancing, and discrepancy resolution.
• Ability to manage priorities and meet banking cut-offs and deadlines.
• Clear, empathetic communication with residents, families, and external agencies.

Responsibilities

• Handle Accounts Payable and Accounts Receivable duties.
• Oversee resident billing and direct debit runs.
• Perform account reconciliations and ensure accurate financial processing.

Skills

Attention to detail

Time management

Communication

Systems literacy

Alignment with values

Tools

ERP system

Accounting software

Office tools

Job description

Full-Time, Fixed-Term Contract (Parental Leave Cover)

Duration: Approximately 12 months

Days: Monday to Friday

Be the difference. Enjoy great rewards and benefits.

Working with Southern Cross Care means you are valued, supported, and rewarded. Our Bee Well program gives you great discounts on groceries, travel, and health insurance, plus resources to boost your wellbeing. You will also enjoy salary packaging to help you take home more pay while building a career that makes a real difference.

About the role

We are seeking an organised, detail-oriented Accounts Officer to join our supportive Finance team.

Reporting directly to the Accounts Manager, you will play an essential role in delivering accurate, efficient financial processing across both Accounts Payable (AP) and Accounts Receivable (AR) functions. You will oversee resident billing, direct debit runs, and account reconciliations, ensuring our residents and retirement village clients receive smooth, compassionate, and precise service.

For further details regarding the scope of the role, please refer to the position description.

About you

We are looking for people who will be the difference in the lives of our residents and clients. To be successful in this role, you will have:

• Attention to Detail: Meticulous accuracy in data entry, account balancing, and discrepancy resolution.

• Time Management: Proven ability to manage priorities and meet strict banking cut-offs and operational deadlines.

• Communication: Clear, empathetic, and professional written and verbal communication when liaising with residents, families, and external agencies.

• Systems Literacy: Confident navigating ERP databases, financial software, and office tools.

• Alignment with Our Values: A calm, resilient nature and a shared dedication to SCC’s core values of Service, Courage, and Compassion.

• Desirable: Previous experience in an accounts officer, accounts payable, or accounts receivable role is desirable but not essential.

About us

Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers.

We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.