Accounts And Operations Assistant

Indooroopilly Golf Club; Brisbane; On-site; AUD 30,000 - 36,000; Part time

Job summary

Indooroopilly Golf Club (IGC) seeks a part-time, 24-hour-per-week Finance and Operations support role to assist the Finance and Commercial Manager. You will handle accounts receivable, monitor member payments, issue statements, and support end-of-month processes while covering reception.

The role focuses on delivering excellent customer service, managing communications, and ensuring timely accounting tasks with pro-rata salary based on agreed hours. A detail-oriented team player is preferred.

Qualifications

• Experience within an Accounts Receivable and operations role.
• Excellent communication skills, both written and verbal.
• Dedication to providing excellent customer service.
• Ability to work within strict deadlines and reporting timetables.
• Attention to detail with the ability to identify discrepancies.
• Pro-active approach to work with strong problem solving skills.
• Positive attitude with flexibility to adapt.
• Willingness to provide support in a team environment.
• Intermediate computer software skills, including Excel (VLOOKUPS and Pivot tables), Office 365 (SharePoint) and other management software.

Responsibilities

• Monitor Accounts inbox
• Respond to all Member account queries (phone, email & in person) in a timely manner
• Assist in the processing and receipting of payments, including monthly direct debits
• Assist generating and issuing monthly Member statements
• Monthly internal account reconciliation
• Supporting end of month and end of year processes
• Reporting on aged debtors and collecting overdue accounts in line with the Club's policies and procedures
• Assisting in annual subscription renewal processes
• Cover Reception during staff breaks and leave
• Assist with management of utilities and service contracts
• Maintain registers including Health, Safety and Compliance
• Support staff induction program and ongoing training programs and policies
• Assist with maintaining document management systems

Skills

Accounts Receivable

Customer service

Communication skills

Attention to detail

Problem solving

Tools

Excel

Office 365

SharePoint

Job description

Indooroopilly Golf Club – Indooroopilly QLD

To provide both operational and accounting support to the Finance and Commercial Manager. Assisting in the management of various service and operational agreements that are critical to the successful delivery of day to day operations at the Club and accounts receivable processes predominantly related to member accounts.

Part-time (24 hours per week over 4 days).

Salary will be pro-rata based on the agreed hours

Key responsibilities

Accounts Receivable

Monitor Accounts inbox

Respond to all Member account queries (phone, email & in person) in a timely manner

Assist in the processing and receipting of payments, including monthly direct debits

Assist generating and issuing monthly Member statements

Monthly internal account reconciliation

Supporting end of month and end of year processes

Reporting on aged debtors and collecting overdue accounts in line with the Club's policies and procedures

Assisting in annual subscription renewal processes

Operations

Cover Reception during staff breaks and leave

Assist with management of utilities and service contracts

Maintain registers including Health, Safety and Compliance

Support staff induction program and ongoing training programs and policies

Assist with maintaining document management systems

About you

Experience within an Accounts Receivable and operations role

Excellent communication skills, both written and verbal

Dedication to providing excellent customer service

Ability to work within strict deadlines and reporting timetables

Attention to detail with the ability to identify discrepancies

A pro-active approach to work with strong problem solving skills

A positive attitude with flexibility to adapt

Willingness to provide support in a team environment

Intermediate computer software skills, including excel (vlookups and pivot tables), Office 365 (SharePoint) and other management software

About us

Indooroopilly Golf Club (IGC) is one of Australia's respected private golf clubs, situated on a 131 hectare site 10kms from the Brisbane CBD. The course is on a peninsula bordered by the Brisbane River. The 36 hole complex features four nines of different characteristics together with training and practice facilities. Following the investment of $20m+ in the Club's facilities, IGC has solidified its position as an industry leading facility for its members and guests. The Club was founded in 1926 and today has more than 2,700 members.