Accounts Administrative Assistant

RACV; Gold Coast City; On-site; AUD 66,125,000 - 71,635,000; Part time

Benefits offered by this job

Permanent part-time role

Generous RACV employee discounts

Complimentary parking onsite

Training and development opportunities

Employee recognition programs

Job summary

RACV Royal Pines Resort on the Gold Coast seeks a proactive Administrative Assistant to support accounting and administration for 30 hours per week, reporting to the Admin Manager. The role covers accounts payable/receivable, cashiering and general admin across resort departments, ensuring smooth day-to-day operations and guest service excellence.

You will work closely with front office, golf and F&B teams, providing timely administrative support and maintaining accurate records in a busy

Qualifications

• Previous admin or bookkeeping experience.
• Familiar with accounts payable/receivable processes.
• Hotel/resort operations understanding desirable.
• Proficient in MS Office (Excel, Word, Outlook).
• Attention to detail and numeracy/literacy skills.
• Strong written and verbal communication skills.
• Professional presentation and demeanor.

Responsibilities

• Process accounts payable/receivable, coding invoices and reconciliations.
• Balance and bank daily takings, stock movements and stocktakes.
• Identify and resolve accounting discrepancies; ensure cash handling controls.
• Maintain secure handling of monies and audit compliance.
• Provide general administrative support and office coordination.
• Assist with system administration including inventories and membership databases.

Skills

Admin experience

Hospitality ops

MS Office

Attention to detail

Strong communication

Team player

Professional presentation

Job description

Gold Coast | RACV Royal Pines Resort | Permanent Part-time 30 hours week

Generous employee benefits & discounts on RACV products & resorts

Join a large trusted Australian brand & VIC’s largest member-based organisation

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences,enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

We are seeking a proactive and detail‑oriented Administrative Assistant to join our administration team, part‑time 30 hours week. This key role supports the accounting and administrative functions of the property, ensuring smooth day‑to‑day operations across accounts payable, accounts receivable, cashiering and general administration.

This could be just the right role for you?

Day to day, you will work closely with the resort departments, such as front office, golf & food & beverage outlets, to provide administration support, while contributing to providing exceptional service for our guests. Reporting to the Admin Manager, your key responsibilities will include:

• Process accounts payable and receivable, including receiving, coding, batching invoices and assisting with reconciliations
• Balance, record and bank daily takings, maintain accurate stock movements and assist with stocktakes and inventory management
• Identify, resolve or escalation accounting discrepancies and ensure compliance with financial procedures, delegations and cash handling controls
• Maintain secure handling of monies on site, including access controls and adherence to accounting and audit requirements
• Provide general administrative support, including correspondence and office coordination
• Assist with system administration, including inventory management, membership databases, gift cards, vouchers and uniform ordering

What you’ll need to be successful

• Previous experience in an admin, accounts or bookkeeping position, with sound understanding of accounts receivable & payable processes
• Understanding of hotel/resort operations and environment, desirable
• Confident computer skills in MS Office applications - excel, word & outlook
• Attention to detail, analytical, numeracy and literacy skills
• Excellent written and verbal communication skills
• Work well in a large team environment and are solutions focused
• Excellent personal presentation & professionalism

We are Offering

• Permanent part-time, 30 hours per week across Monday to Friday, with flexible start and finish times within business hours
• $31.41 per hour
• Generous employee discounts and benefits at RACV resorts, health & wellbeing, roadside, insurance, paid volunteer day, corporate partner offers, EAP + more
• Employee of the month awards & recognitionprograms + healthy team culture
• Opportunities for training and development
• Complimentary parking onsite

The RACV difference

Ifyou’recurious,we’realways looking for the best and brightest minds to come aboard for the journey.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.