Accounting Firm Client Services & Administration Specialist

Juggernaut Advisory Pty.; Nowra; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Growth opportunities

Mentoring and development

Supportive team culture

Work-life balance

Job summary

Juggernaut Advisory Pty. is seeking a Client Services & Administration Specialist to join our Nowra office. This full-time role focuses on delivering exceptional client experiences and supporting our accountants across three offices.

You will be welcomed into a supportive, growth-oriented environment that values mentoring and professional development. Join a team that believes in community impact and delivering practical business outcomes.

Qualifications

• Exceptional organisational and time management skills.
• Strong communication and interpersonal abilities.
• Positive, enthusiastic attitude and willingness to learn.
• Ability to work collaboratively and independently.

Responsibilities

• As the face of our Nowra office, you will play a vital role in ensuring smooth operations and delivering exceptional client experiences.
• Welcome clients and visitors with a warm, professional approach - in person and over the phone.
• Provide administrative support to Accountants across three offices.
• Coordinate events and webinars with precision and creativity.
• Manage incoming and outgoing mail and emails.
• Liaise with government departments such as the ATO and ASIC on behalf of the firm and clients.
• Maintain a clean and presentable reception area.
• Schedule appointments and manage staff calendars efficiently.
• Ensure client tax obligations are met within deadlines.
• Take ownership of general office administration tasks with a proactive, can-do attitude.

Job description

Accounting Firm Client Services & Administration Specialist

Client Services and Administration Specialist - Full-Time Position (Nowra Office)

Join Our Team at Juggernaut Advisory

Are you ready to work in an environment where your opinion is valued and your growth is supported through first-class mentoring and training? At Juggernaut Advisory, we are passionate about family business and enriching the lives of our staff and clients through our mission: Better Business > Better Life > Better Community.

We are NOT your average accounting firm - we are FAR FROM IT. Our team goes beyond preparing financial statements and tax returns. We help clients achieve performance excellence, one step at a time, using tools and processes designed to grow their business and profits.

Why Join Juggernaut Advisory?

• A supportive workplace built on our core values: Community, Passion, Impact, Fearlessness, and Fun
• Strong work/life balance
• A friendly, collaborative team culture
• Opportunities for professional development and mentoring

Your Role as Client Services & Administration Specialist

• As the face of our Nowra office, you will play a vital role in ensuring smooth operations and delivering exceptional client experiences.
• Welcome clients and visitors with a warm, professional approach - in person and over the phone
• Provide administrative support to Accountants across three offices
• Coordinate events and webinars with precision and creativity
• Manage incoming and outgoing mail and emails
• Liaise with government departments such as the ATO and ASIC on behalf of the firm and clients
• Maintain a clean and presentable reception area
• Schedule appointments and manage staff calendars efficiently
• Ensure client tax obligations are met within deadlines
• Take ownership of general office administration tasks with a proactive, can-do attitude

What We're Looking For

• Exceptional organisational and time management skills
• Strong communication and interpersonal abilities
• A positive, enthusiastic attitude and willingness to learn
• Ability to work collaboratively and independently

What You'll Get in Return

• A dynamic, fun, and supportive team environment
• Opportunities for growth and development
• A workplace that values your input and ideas
• The chance to make a real impact on our clients and community

Ready to join a team that's redefining what an accounting firm can be?