Sales Cadet

Ricoh Australia Pty Ltd.; Adelaide; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Parental Leave

Purchased Leave Scheme

Participation in RedE recognition

Free income protection cover

Wellness program

Novated leasing

Job summary

Ricoh Australia is seeking a Sales Cadet to join the team for a 12-month development program in sales. You will gain hands-on experience in customer engagement, business development, account management and solution selling, with structured training, coaching and mentoring.

Ideal candidates have recently completed a tertiary qualification and are curious, motivated and eager to learn. The program focuses on building skills across sales support, development and delivering a high-quality customer

Qualifications

• Strong verbal and written communication skills.
• Demonstrated customer service or stakeholder engagement capability.
• Positive attitude with a strong desire to build a career in sales.
• Strong organisational and time management skills.
• Ability to learn quickly and work in a fast-paced environment.

Responsibilities

• Assist Sales Managers and Account Managers with customer engagement activities.
• Support the preparation of customer proposals, presentations and quotations.
• Maintain customer records and sales opportunities within CRM systems.
• Assist with contracts and sales administration activities.
• Coordinate follow-up activities arising from customer meetings.

Skills

Verbal and written communication

Customer service

Organisational skills

Time management

Microsoft Office

CRM systems

Education

Bachelor's degree in Business, Marketing, Commerce, Communications, Technology, or related discipline

Tools

CRM systems

Microsoft Office

Job description

Who Are we? As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions. At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.

Is this the role for you? Looking to kick-start your career in sales? We are on the lookout for our next Sales Cadet to join the team at Ricoh Australia. If you've recently finished university (or are early in your career) and are curious, motivated and eager to learn, this could be the perfect opportunity to get your foot in the door.

Over 12 months, you'll gain hands-on experience working alongside experienced sales professionals, learning the ins and outs of customer engagement, business development, account management, and solution selling. You'll receive structured training, coaching and mentoring every step of the way, while building skills that will set you up for a successful career in sales.

We are looking for someone who enjoys connecting with people, isn't afraid to challenge themselves, and is excited by the prospect of helping customers solve business problems. At Ricoh, we are passionate about developing our people and creating opportunities for growth. If you are ready to learn, grow and make an impact, we'd love to hear from you.

To be successful in this role:

Sales Support

• Assist Sales Managers and Account Managers with customer engagement activities.
• Support the preparation of customer proposals, presentations and quotations.
• Maintain customer records and sales opportunities within CRM systems.
• Assist with contracts and sales administration activities.
• Coordinate follow-up activities arising from customer meetings.

Business Development

• Research target markets and identify prospective customers.
• Train in and put into practice traditional lead generation and customer prospecting initiatives.
• Participate in customer meetings and sales presentations.
• Identify opportunities to expand existing customer relationships.
• Develop an understanding of customer business challenges and requirements.

Customer Experience

• Build positive relationships with customers and internal stakeholders.
• Respond to customer enquiries in a professional and timely manner.
• Support the delivery of a high-quality customer experience.
• Assist in resolving customer issues through effective stakeholder engagement.

Learning & Development

• Develop knowledge of products, services, solutions and industry trends.
• Actively seek coaching and mentoring from sales leaders and peers.
• Complete assigned development activities and learning milestones.
• Apply newly acquired knowledge and skills in day-to-day activities.

Team Collaboration

• Work collaboratively with sales, service, operations and support teams.
• Contribute to team meetings and business initiatives.
• Demonstrate a positive attitude and willingness to learn.
• Support business projects and activities as required.

Qualification Essential

• Recently completed (or within the last 2 years) a tertiary qualification in Business, Marketing, Commerce, Communications, Technology, or a related discipline.
• Strong verbal and written communication skills.
• Demonstrated customer service or stakeholder engagement capability.
• Positive attitude with a strong desire to build a career in sales.
• Strong organisational and time management skills.
• Ability to learn quickly and work in a fast-paced environment.
• Microsoft Office skills.
• A collaborative and team-oriented mindset.

Desirable

• Previous work in a sales role.
• Exposure to customer-facing environments.
• Interest in technology, digital solutions or business transformation.
• Experience using CRM systems.

What we give back to you?

• Paid Parental Leave
• Purchased Leave Scheme
• Participation in our RedE recognition program
• Free income protection cover
• Wellness program
• Novated leasing

Employment Type Fixed Term (Fixed Term)

Who we are

Ricoh is a global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth. We bring document management solutions, IT services, production print solutions, visual communications systems to customers to meet the challenges of digital workflows, data insights, flexible working, information security and sustainability. As a global company we care about people, our profession, our society, and our planet. We dedicate our winning spirit, innovation and teamwork to sharpen our customer centric focus, and we are committed to the highest standards of ethics and integrity. We believe in the power of collective imagination and ideas that drive change. We believe in always being a step ahead and going above and beyond for our customers to ensure they can lead more fulfilling lives. We are committed to a sustainable future for businesses within Australia and those making an impact on the broader spheres of our world.