Account Manager - Promotional Products

Sourcey.M; Melbourne; Vor Ort; AUD 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Flexible working

Nunawading office

Birthday leave

Learning and development

Brand activations (live monogramming)

Employee discounts

Free on-site parking

Zusammenfassung

Sourcey.M in Melbourne is seeking an experienced Account Manager to own client relationships and coordinate creative projects from brief to delivery.

You will be the main contact for your clients, guiding presentations, sourcing, quoting, production and delivery, working closely with our team and suppliers to bring each project to life.

This hands-on role offers variety, the chance to work with top brands, and a collaborative, flexible workplace with room to grow.

Qualifikationen

• Experience in account management, client services or project coordination, ideally within promotional merchandise, marketing, print or a related industry
• A customer-first approach and a natural ability to build strong, lasting client relationships
• Confident managing multiple clients, projects and deadlines from start to finish
• A good understanding of sales and marketing, with an interest in creative products and branded merchandise
• Strong organisational skills and attention to detail, ensuring nothing falls through the cracks
• Able to work autonomously and take ownership, while also being a collaborative team member
• Adaptable and comfortable managing changing priorities and different client needs
• Proactive, reliable and solutions-focused, with a willingness to get things done
• A clear and confident communicator who builds positive relationships with clients, suppliers and the wider team

Aufgaben

• You'll be the main point of contact for your clients, managing your own accounts and coordinating projects from initial brief through to delivery.
• From creative presentations and product sourcing to quoting, production and delivery, you'll be involved in every stage, working closely with our team and suppliers to bring each project to life.
• You'll take ownership of your client accounts, build lasting relationships and ensure every project runs smoothly, deadlines are met and clients receive the personalised, collaborative service that makes Sourcey.M stand out.
• It's a varied, hands-on role where no two days are the same, and you'll have the opportunity to work with some great brands on interesting and creative projects.

Kenntnisse

Account management

Client services

Project coordination

Relationship building

Jobbeschreibung

We're Sourcey.M, a full-service merch company, a bit like a marketing agency, but we supply our customers with head-turning, luxe-quality branded merch and curated hampers. There's NOTHING we can't make happen—that's why we're called the Merch Match Makers!

Off the back of some exciting project wins, major brand partnerships, and strong growth, we’re now set up for a huge year — and that’s where you come in.

The Role

We're looking for an experienced Account Manager who loves building strong client relationships, managing creative projects and making things happen.

You'll be the main point of contact for your clients, managing your own accounts and coordinating projects from initial brief through to delivery. From creative presentations and product sourcing to quoting, production and delivery, you'll be involved in every stage, working closely with our team and suppliers to bring each project to life.

You'll take ownership of your client accounts, build lasting relationships and ensure every project runs smoothly, deadlines are met and clients receive the personalised, collaborative service that makes Sourcey.M stand out.

It's a varied, hands-on role where no two days are the same, and you'll have the opportunity to work with some great brands on interesting and creative projects.

About You

You're a natural relationship builder who enjoys working with clients, coordinating projects and getting things done. You're organised, proactive and comfortable juggling multiple priorities while keeping clients informed and the details on track.

Experience in account management, client services or project coordination, ideally within promotional merchandise, marketing, print or a related industry

A customer-first approach and a natural ability to build strong, lasting client relationships

Confident managing multiple clients, projects and deadlines from start to finish

A good understanding of sales and marketing, with an interest in creative products and branded merchandise

Strong organisational skills and attention to detail, ensuring nothing falls through the cracks

Able to work autonomously and take ownership, while also being a collaborative team member

Adaptable and comfortable managing changing priorities and different client needs

Proactive, reliable and solutions-focused, with a willingness to get things done

A clear and confident communicator who builds positive relationships with clients, suppliers and the wider team

About Us

At Sourcey.M, we put our people first. We invest time and effort into building a positive, collaborative workplace where our team feels connected, supported and valued. We're always looking for ways continue to improve on our strong team culture, develop our people and make Sourcey.M a great place to work.

Here's what we offer -

Working with big brands on varied and interesting projects where no two briefs are the same

Interesting and meaningful work where you can make a real impact, take ownership of creative projects and see your ideas come to life from concept through to completion

A competitive salary, recognition and reward for your performance, with opportunities for salary progression and career development

Flexible working with a mix of working from home and our Nunawading office

Birthday leave with an additional paid day off to celebrate your birthday

Learning and development through industry events, trade shows, supplier sessions and training

Opportunities to be involved in exciting events and brand activations, including live monogramming experiences

Bright Exchange perks with employee discounts and offers across hundreds of products and services

Free on-site parking and great local cafés for your daily coffee fix