Account manager - Occupational Rehabilitation Provider

Unite Recruitment; Sydney; Hybrid; AUD 110,000 - 125,000; Full time

Benefits offered by this job

Bonus up to 20% of base salary

Hybrid work model (3 days WFH)

Company laptop and smartphone

Paid parental leave

Professional development

Quarterly team events

Collaborative work environment

Growth opportunities

Job summary

Unite Healthcare is partnering with an established rehabilitation business to recruit an Account Manager in Sydney. You will manage a portfolio across Workers Compensation and CTP, building durable relationships and delivering tailored rehabilitation services while pursuing growth opportunities.

This role offers hybrid working (3 days WFH, 2 days in the office), a strong bonus plan, and a pathway to leadership within a growing healthcare services provider.

Qualifications

• Degree in Occupational Therapy, Physiotherapy, Psychology or another health profession.
• At least 2 years' experience in Account Management, Client Relationship Management or Business Development.
• Experience working within the Workers Compensation and/or CTP sectors.
• Strong communication, presentation and influencing skills.
• Commercial mindset with ability to identify and develop new opportunities.
• Strong networking and relationship-building capabilities.

Responsibilities

• Manage and develop a portfolio of key clients across Workers Compensation and CTP.
• Build long-term, trusted relationships with key stakeholders and decision-makers.
• Act as the primary point of contact for clients, providing responsive and high-quality service.
• Identify opportunities to expand existing accounts and introduce additional services.
• Develop new referral and business opportunities through existing client relationships.
• Conduct client meetings, presentations, networking and educational sessions.
• Work closely with internal rehabilitation and operational teams to ensure exceptional service delivery.
• Understand client needs and translate them into practical solutions.

Skills

Account Management

Client Relationship Management

Business Development

Occupational Rehabilitation knowledge

Education

Degree in Occupational Therapy, Physiotherapy, Psychology or related health profession

Job description

Account manager - Occupational Rehabilitation Provider

Account Manager - Occupational Rehabilitation

Sydney, NSW | Full-Time

$110,000 - $125,000 + Super + Bonus | Hybrid Working

Unite Healthcare is currently partnering with a growing organisation within the occupational rehabilitation sector to identify an experienced Account Manager to join their team in North Strathfield.

This is an exciting opportunity for a commercially minded healthcare professional who enjoys building strong client relationships, developing new opportunities and playing a key role in the growth of an established rehabilitation business.

With a 3-day work-from-home arrangement, strong earning potential and an attractive bonus structure, this role offers the flexibility and autonomy to take ownership of a portfolio while making a genuine impact on client outcomes.

The Opportunity
As an Account Manager, you will be responsible for managing and growing a portfolio of key clients across the Workers Compensation and CTP sectors.

You will become a trusted partner to your clients, gaining a deep understanding of their businesses and rehabilitation needs while identifying opportunities to strengthen relationships and grow the account.

Key responsibilities

• Manage and develop a portfolio of key clients across Workers Compensation and CTP
• Build long-term, trusted relationships with key stakeholders and decision-makers
• Act as the primary point of contact for clients, providing responsive and high-quality service
• Identify opportunities to expand existing accounts and introduce additional services
• Develop new referral and business opportunities through existing client relationships
• Conduct client meetings, presentations, networking and educational sessions
• Work closely with internal rehabilitation and operational teams to ensure exceptional service delivery
• Understand client needs and develop tailored solutions to meet their requirements
• Monitor client feedback and identify opportunities to improve service delivery
• Support client retention and account growth strategies
• Manage complaints and feedback professionally, ensuring appropriate actions are implemented
• Maintain accurate client records and account information
• Contribute to broader business development and growth initiatives

About You
We are looking for an experienced Account Manager, Client Relationship Manager or Business Development professional with a strong understanding of occupational rehabilitation.

You will ideally have:

• A degree in Occupational Therapy, Physiotherapy, Psychology or another appropriately qualified health profession
• At least 2 years' experience in Account Management, Client Relationship Management or Business Development
• Experience working within the Workers Compensation and/or CTP sectors
• Strong knowledge of injury management and occupational rehabilitation services
• A proven track record of building and maintaining strong client relationships
• Excellent communication, presentation and influencing skills
• A commercial mindset with the ability to identify and develop new opportunities
• Confidence engaging with senior stakeholders and decision-makers
• The ability to understand client needs and translate them into practical solutions
• Strong networking and relationship-building capabilities
• A proactive, resilient and results-driven approach
• Excellent organisation and time-management skills

Most importantly, you'll be someone who is commercially driven, relationship-focused and passionate about delivering an exceptional client experience.

What's On Offer?
You'll receive:

• $110,000 - $125,000 + Super
• Bonus structure of up to 20% of base salary
• 3 days working from home + 2 days in the office
• Company laptop and smartphone
• Ongoing professional development and career progression opportunities
• Paid parental leave
• Regular quarterly team and social events
• A supportive and collaborative working environment
• The opportunity to play a key role in the continued growth of a leading rehabilitation business

Why This Opportunity?

This is more than a traditional Account Management position.
You'll have the opportunity to take ownership of key client relationships, influence business growth and work closely with experienced healthcare and rehabilitation professionals.

If you're looking to move into a role that combines healthcare, relationship management, business development and commercial growth, this could be the next step in your career.

If you're an experienced Account Manager or healthcare professional with Workers Compensation or CTP experience and you're ready for your next challenge, we'd love to hear from you.