Account Manager (CSM)- Darwin

Veolia Environnement SA; Darwin; On-site; AUD 90,000 - 130,000; Full time

Job summary

Veolia is seeking a sales-focused Account Manager to deliver sustainable, profitable business across corporate and regional accounts in the water treatment space in Australia. You will manage a base revenue stream, develop new opportunities, and collaborate with equipment teams to expand Filters and Membranes offerings.

Travel locally and lead field service teams to ensure exemplary service and safety compliance.

Qualifications

• Bachelor’s degree in Engineering or Science required.
• Experience in selling water and wastewater treatment solutions is preferred.
• Ability to travel locally 20-30% of the time.

Responsibilities

• Deliver sustainable profitable business for Veolia with focus on current accounts and strategic growth.
• Provide account management and field services for a base of around $0.5–$1.0MM per year.
• Develop and close new business opportunities and manage transitions.
• Grow the Filters and Membranes product line and promote temporary water solutions.
• Ensure safety, health, and environment guidelines are followed.
• Manage and train field service personnel to uphold service excellence.

Skills

Account management

Sales

Technical sales

Water knowledge

Leadership

Education

Bachelor's degree

Trades certification

Tools

Salesforce CRM

Job description

We design, supply and operate a range of water systems, from Oil & Gas applications to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio of technologies includes solids-contact clarification, membrane & media filtration, electrolysis, digestion, evaporation, ozone/UV disinfection and more. Our portfolio also includes chemicals & monitoring solutions, start-up & operation, membrane & ion exchange products, and custom engineered equipment.

Job Description

In this role, you will be responsible for delivering sustainable profitable business for Veolia with diligent focus on current accounts and targeting strategic growth with select prospective industrial customers.

Key priorities will be:

Provide account management & associated field services at corporate and regional accounts handling a base of around $0.5 - $1.0MM a year.

Develop & close new business opportunities, manage transition and ongoing account management.

Work collaboratively with the equipment business to grow the Filters and Membranes product line and promote temporary water solutions at current and growth accounts.

Comply with all safety, health, environment, ethics guidelines always.

Train, supervise, drive accountability of any field service support personnel to embrace and deliver unfailingly on service excellence standards.

Safety & Compliance

Ensure compliance with all regulatory, customer & Veolia policies

Challenge & influence others on safety & compliance standards

Ensure all customer documentation is captured & maintained in appropriate databases such as Salesforce

Drive growth by creating & selling solutions-based offerings

Present offerings as solutions & not products

Build value propositions as part of solution development to differentiate vs competitive alternatives

Seek innovative ways to extend product/service offerings to the customer

Understand & position all Veolia Flow Products & Services to be sold into base and developing accounts

Deliver on commercial imperatives

Simultaneously manage a base business with no attrition and adopting sound values of Account Management & Service Excellence

Meet financial objectives as defined by Territory Commercial Leader including forecasting on a quarterly basis.

Drive price initiatives and margin improvement activities.

Clear & regular communication on pipeline activity, sales forecasts & expected orders using Salesforce.

Qualifications

Bachelor’s degree in Engineering or Science or suitable Trades certification

Ability to travel locally approximately 20-30% of the time

At least 3 years of experience preferably selling and/or marketing water and wastewater treatment solutions and/or technical sales in the Water Treatment industry

Strong technical understanding of the water and wastewater treatment subject

Experience of handling large, complex account independently

Good awareness of Veolia portfolio and solutions offering

Strong external focus, with ability to assess customer value of performance, price, operating & maintenance costs, availability and operability

Operate independently and deliver business results while demonstrating leadership through action.

Additional Information

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.