Account Manager Commercial - HVAC

Panasonic; City of Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Panasonic Australia’s HVAC Division in Mount Waverley, Victoria, is seeking an Account Manager – Commercial to grow a portfolio of commercial contractor accounts across Melbourne and regional Victoria. You will report to the sales leadership team and build strong customer partnerships, identify growth opportunities, and deliver strategies that support the company’s targets.

This role suits a motivated sales professional with HVAC experience who enjoys long-term relationships, accurate

Qualifications

• Formal qualification in Mechanical Engineering or related trade.
• Proven B2B sales or account management experience in HVAC.
• Solid knowledge of HVAC systems and commercial sales.
• Strong communication and negotiation skills.

Responsibilities

• Manage and grow sales across commercial contractor accounts.
• Achieve quarterly and annual revenue targets.
• Develop strategic account plans to increase market share.
• Build relationships with existing customers and win new business.
• Maintain accurate forecasts, pipelines and CRM activity.
• Assist customers with product selection, design support and quotes.
• Forecast demand with customers and ensure service delivery.
• Support customer events and industry forums.

Skills

B2B sales

Account management

Relationship building

Negotiation

CRM proficiency

ERP familiarity

Microsoft Office

Education

Mechanical Engineering

Trade qualification

Tools

CRM systems

ERP systems

Microsoft Office

Job description

We have an opportunity within our HVAC Division for an Account Manager – Commercial based in Mount Waverley, Victoria. Reporting to the sales leadership team, you will be responsible for managing and growing a portfolio of commercial contractor accounts across metropolitan Melbourne and regional territories.

In this role, you will develop strong customer partnerships, identify growth opportunities, and deliver sales strategies that contribute to achieving and exceeding business targets. Working collaboratively with internal stakeholders and customers, you will play a key role in strengthening Panasonic's position within the Australian HVAC market.

This is an excellent opportunity for a motivated sales professional with HVAC industry experience who enjoys building long-term customer relationships and delivering commercial success.

The key responsibilities we would trust you with:

• Manage and grow sales across a portfolio of commercial contractor accounts
• Achieve quarterly and annual revenue targets aligned with business objectives
• Develop and implement strategic account plans to increase market share and customer spend
• Build strong relationships with existing customers while identifying and securing new business opportunities
• Maintain accurate sales forecasts, pipelines and customer activity through CRM systems
• Assist customers with product selection, project design support and quotations
• Work closely with customers to forecast demand and ensure high levels of service delivery
• Support customer events, trade shows, industry forums and promotional activities.

The areas of knowledge and expertise that matter most to the role:

• Formal qualification in Mechanical Engineering and/or a related trade qualification
• Proven B2B sales or account management experience, ideally within the HVAC industry
• Strong understanding of HVAC systems, applications and commercial sales environments
• Demonstrated ability to develop sales strategies and drive profitable business growth
• Excellent relationship-building, customer service, communication and negotiation skills
• Strong organisational, planning and time management capabilities
• Proficiency in CRM, ERP and Microsoft Office systems, with a proactive and self-motivated approach.

For over 100 years, Panasonic has been focused on improving people's lives through innovation. At Panasonic Australia, we continue to build strong partnerships with our customers while delivering innovative solutions that create a better life and a better world.

Our employees thrive in a workplace that values collaboration, development, wellbeing and sustainability. We are committed to helping our people grow their careers while working in an inclusive and supportive environment.

What’s on offer:

In return for your talent and expertise, we offer a competitive salary package, flexible/hybrid working arrangements, a supportive team environment and the opportunity to build a rewarding career with a global market leader.

So, what are you waiting for?