Account Manager - Client Ops & Impact (Hybrid)

Computershare Australia; Melbourne; Hybrid; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Flexible work arrangement

Health and wellbeing rewards

Employee share purchase plan with a，公司

Team rewards and recognition

Job summary

Computershare Australia is seeking an Account Manager based in Melbourne with a hybrid work arrangement. You will own a client portfolio, coordinate with internal teams, and ensure seamless operational delivery of services to clients in the financial services space.

The role focuses on balancing operational excellence with relationship management, enabling you to influence outcomes, improve client experiences, and add tangible value for both clients and the business.

Qualifications

• Experience delivering high-quality customer service in a professional environment.
• Ability to build deep understanding of clients and foster strong partnerships.
• Strong communication skills to engage diverse stakeholders.

Responsibilities

• Own a portfolio of clients and ensure smooth delivery of services.
• Coordinate with internal teams to resolve issues and improve service quality.
• Balance operational excellence with relationship management to influence outcomes.
• Act as a trusted day-to-day partner for clients and drive client satisfaction.

Skills

Account management

Customer service

Relationship management

Stakeholder engagement

Education

Degree qualification or equivalent experience

Tools

SQL

HTML

Job description

Computershare Australia is seeking an Account Manager based in Melbourne with a hybrid work arrangement. You will own a client portfolio, coordinate with internal teams, and ensure seamless operational delivery of services to clients in the financial services space.

The role focuses on balancing operational excellence with relationship management, enabling you to influence outcomes, improve client experiences, and add tangible value for both clients and the business.