Account Manager

Zoom Recruitment; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Zoom Recruitment in Sydney is seeking an experienced Recruitment Account Manager to own an established portfolio of industrial clients and casual workforce. You will manage end-to-end recruitment lifecycle, build strong client relationships, and drive organic growth within existing accounts.

This role suits someone who thrives on a busy desk, takes genuine ownership, and collaborates with a high-performing operations team to deliver high-quality service.

Qualifications

• Proven experience in agency recruitment or labour hire account management.
• High-volume industrial recruitment and labour hire compliance.
• Excellent communication and stakeholder management skills.
• High levels of initiative, ownership and accountability.
• Commercially aware mindset with ability to spot opportunities within accounts.
• Tech confidence with FastTrack360 experience considered a plus.

Responsibilities

• Manage and grow a portfolio of established industrial clients.
• Conduct regular service reviews and maintain stakeholder relationships.
• Recruit, onboard, and manage a high-volume casual workforce.
• Ensure compliance and maintain accurate records using FastTrack360.
• Lead toolbox talks, site visits and WHS walkthroughs to uphold safety standards.
• Work with internal teams to support workforce planning and service delivery.
• Identify opportunities to strengthen and expand services within existing accounts.
• Contribute to overall branch performance and standards.

Skills

Agency recruitment experience

Labour hire account management

High-volume industrial recruitment

Stakeholder management

Communication skills

Ownership and accountability

Commercial mindset

Tech confidence - FastTrack360

Tools

FastTrack360

Job description

Join a team where your work makes a real impact.

We're looking for an experienced Recruitment Account Manager to take ownership of an established portfolio of industrial clients and casual workforce. This is an opportunity for a confident recruiter who knows how to run a busy desk, build strong client relationships, and contribute positively within a high-performing operations team.

You’ll join a business that values accountability, professionalism, and people who take genuine ownership of their work.

The Role

As an Account Manager, you will manage the end-to-end recruitment lifecycle while ensuring consistent, high-quality service delivery across an established client portfolio.

This role suits someone who is confident managing a busy desk, strengthening client partnerships, and identifying & maximising opportunities for organic growth within existing accounts.

We’re particularly interested in individuals who take genuine ownership of their accounts and see the bigger picture when it comes to long-term client relationships.

Key Responsibilities

• Manage and grow a portfolio of established industrial clients
• Conduct regular service reviews and maintain strong stakeholder relationships
• Recruit, onboard, and manage a high-volume casual workforce
• Ensure compliance and maintain accurate records using FastTrack360
• Lead toolbox talks, site visits, and WHS walk-throughs to uphold safety standards
• Work closely with internal teams to support workforce planning and service delivery
• Identify opportunities to strengthen and expand services within existing accounts
• Contribute positively to the overall performance and standards of the branch

About You

You’re an experienced recruitment professional who thrives in a fast-paced environment and takes pride in delivering consistently high service standards.

You bring:

• Proven experience in agency recruitment or labour hire account management
• Strong understanding of high volume industrial recruitment and labour hire compliance
• Confidence managing a busy desk and multiple client relationships
• Excellent communication and stakeholder management skills
• High levels of initiative, ownership and accountability
• A commercially aware mindset and the ability to recognise opportunities within accounts
• Tech confidence - FastTrack360 experience highly regarded

Why Join Us?

• Work with industry-leading clients and a well-supported portfolio
• Streamlined recruitment technology that reduces admin and improves efficiency
• A culture that values accountability, professionalism and collaboration
• Clear recognition for performance and contribution
• Opportunity to play a key role in a high-performing operations team

Ready to Apply?

If you’re an experienced recruiter looking for a role where your expertise is valued and your contribution genuinely matters, we’d love to hear from you.

Apply now for a confidential discussion.