Account Manager

MPAU Sales; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

MPAU Sales in Sydney, NSW, seeks an Account Manager to build strong client relationships and drive strategic account plans within the Not For Profit sector. You will coordinate with internal teams to ensure seamless service delivery and proactive issue resolution.

The role emphasizes stakeholder engagement, market trend analysis, and delivering regular progress reports while identifying growth opportunities for meaningful impact.

Qualifications

• Experience in account management or related field within the Not For Profit sector.
• Strong stakeholder engagement and relationship management.
• Proven ability to develop and execute strategic account plans.
• Excellent communication and interpersonal skills.
• Proactive problem-solving approach.
• Strong analytical skills to assess market trends and client needs.
• Proficiency in relevant software and tools to manage client accounts.

Responsibilities

• Build and maintain strong relationships with key stakeholders and clients.
• Develop and implement strategic account plans to meet organisational objectives.
• Identify opportunities for collaboration and growth within the Not For Profit sector.
• Provide regular updates and reports on account performance and progress.
• Coordinate with internal teams to ensure seamless service delivery to clients.
• Resolve client issues and concerns promptly and effectively.
• Monitor market trends to identify potential risks and opportunities.
• Contribute to the development of strategies to enhance client satisfaction and retention.

Skills

Stakeholder engagement

Strategic account planning

Communication

Problem solving

Analytical skills

Job description

This position involves collaborating with stakeholders and driving successful outcomes in alignment with organisational goals.

A Not For Profit organisation dedicated to delivering meaningful services and solutions to universities and other educational institutions.

Description

• Build and maintain strong relationships with key stakeholders and clients.
• Develop and implement strategic account plans to meet organisational objectives.
• Identify opportunities for collaboration and growth within the Not For Profit sector.
• Provide regular updates and reports on account performance and progress.
• Coordinate with internal teams to ensure seamless service delivery to clients.
• Resolve client issues and concerns promptly and effectively.
• Monitor market trends to identify potential risks and opportunities.
• Contribute to the development of strategies to enhance client satisfaction and retention.

Profile

A successful Account Manager should have:

• Demonstrated experience in account management or a related field within the Not For Profit sector.
• A strong understanding of client relationship management and stakeholder engagement.
• Proven ability to develop and execute strategic account plans.
• Excellent communication and interpersonal skills.
• Problem-solving abilities with a proactive approach to challenges.
• Strong analytical skills to assess market trends and client needs.
• Proficiency in relevant software and tools to manage client accounts effectively.

Job Offer

• Competitive salary package
• Fixed-term contract with the opportunity to make a significant impact in the Not For Profit sector.

If you're ready to take on a rewarding role as an Account Manager, we'd love to hear from you.