Account Manager

Arbex; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Superannuation

Health and wellbeing initiatives

Two Recharge Days in addition to leave

Flare app discounts

Job summary

ARBEX is seeking an Account Manager for Victoria to drive growth across Melbourne and surrounding areas. You will own an established customer portfolio, build trusted relationships with decision-makers, and identify opportunities in the commercial facilities and cleaning market.

You’ll work with distributor partners and internal teams to coordinate activity and deliver measurable value while maintaining a strong focus on customer satisfaction.

Qualifications

• Demonstrated B2B sales, account management or business development experience.
• Experience dealing directly with major customers and building relationships with decision-makers and influencers.
• Proven ability to retain and grow accounts within a competitive sales environment.
• Strong communication, influencing and negotiation skills, supported by commercial acumen and effective territory planning.

Responsibilities

• Manage and grow an established portfolio of customers across Melbourne and surrounding areas.
• Develop strong relationships with key decision-makers and influencers at multiple levels within customer organisations.
• Understand customers’ operational priorities and use market insights to develop solutions that create measurable value.
• Protect existing business by maintaining trusted relationships, responding to competitive activity and demonstrating the value of ARBEX solutions.
• Identify new sales and customer-conversion opportunities across commercial facilities, cleaning and office-building environments.
• Work with distributor partners and internal stakeholders to coordinate customer activity and jointly close relevant sales opportunities.

Skills

B2B sales

Account management

Relationship building

Negotiation

Territory planning

Education

Tertiary qualification desirable

Job description

Become part of the team powering household names like Kleenex®, Scott®, Viva®, and WypAll®. At ARBEX, everything you need is right here, with innovation, growth, and the chance to leave a real mark.

Settling for just any role isn't you, and it isn't us either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here, you'll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands. In this role, you'll help shape the future of tissue and hygiene for billions of people worldwide.

Kimberly-Clark Professional’s aim is to create exceptional workplaces across the globe. We help customers create working environments that are healthier, safer and more productive. From paper products to wipers and personal protective equipment, our B2B brands, including Kleenex®, Scott®, WypAll® and KleenGuard®, play an important role in creating better workplaces.

This role is due to commence January 2027.

About You

In this professional role, you’ll focus on winning with customers and the market, while putting safety, mutual respect and human dignity at the centre.

As our Account Manager – Victoria, you’ll join a strong, results-oriented B2B sales team and take ownership of an established customer portfolio across Melbourne and surrounding areas.

This role is weighted towards the commercial facilities and cleaning market, including office buildings and related customer environments. You’ll protect and grow existing business while identifying new sales opportunities in a highly competitive market.

You’ll be resilient, autonomous and consistent in your approach to customer engagement. By building trusted relationships with decision-makers, key influencers and account managers, you’ll use customer and market insights to demonstrate value, challenge thinking and influence purchasing decisions.

Your key responsibilities will include:

• Manage and grow an established portfolio of customers across Melbourne and surrounding areas
• Develop strong relationships with key decision-makers and influencers at multiple levels within customer organisations
• Understand customers’ operational priorities and use market insights to develop solutions that create measurable value
• Protect existing business by maintaining trusted relationships, responding to competitive activity and demonstrating the value of Kimberly-Clark Professional solutions
• Identify new sales and customer-conversion opportunities across commercial facilities, cleaning and office-building environments
• Work with distributor partners and internal stakeholders to coordinate customer activity and jointly close relevant sales opportunities

Required skills and experience:

• Demonstrated B2B sales, account management or business development experience
• Experience dealing directly with major customers and building relationships with decision-makers and influencers
• A proven ability to retain and grow accounts within a competitive sales environment
• Strong communication, influencing and negotiation skills, supported by commercial acumen and effective territory planning

Preferred skills and experience:

• Sales experience within commercial facilities, cleaning, workplace hygiene or a related B2B environment
• Experience working with end-user customers and distributor or channel partners
• Experience using sales and customer data to prioritise opportunities and plan account activity
• A relevant tertiary qualification is desirable but not mandatory

The role is based from our Camberwell office and involves local customer travel across metropolitan Melbourne and surrounding areas.

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then ARBEX is the place for you.

Our employees receive a competitive salary and incentives, along with access to benefits including:

• Superannuation
• Health and wellbeing initiatives
• Two Recharge Days in addition to annual leave
• Access to discounts and offers through the Flare app

Flex That Works at ARBEX

We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration, helping you connect, grow and innovate while maintaining the balance you value.

This is a hybrid, customer-facing position. You’ll have the flexibility to work remotely, collaborate with colleagues at our Camberwell office and travel locally to meet customers, prospects and distributor partners.

And finally, the fine print….

For ARBEX to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that shape the future of tissue and hygiene, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to ARBEX, you fuel the continued success of our enterprise.

We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of local policies.

This role is available to local candidates who are already authorised to work in Australia. ARBEX will not provide relocation, visa sponsorship or other immigration support for this role.