Account Manager

National Tiles; Gold Coast City; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

National Tiles Academy

Weekly pay

Birthday day off

Employee discounts

Wellbeing support via Sonder

Exclusive staff and family discounts

Job summary

National Tiles is seeking an Account Manager to service the Brisbane Southside region as part of the B2B team. This full-time role focuses on growing existing client relationships in the residential building market, delivering strong customer outcomes and driving sales performance.

You will coordinate with internal teams and external stakeholders, maintain specifications with builders and key customers, and respond to inquiries quickly and professionally to meet project requirements.

Qualifications

• Manage and grow existing client relationships while identifying new business opportunities.
• Achieve sales targets and contribute to overall team performance.
• Maintain specifications with builders, contractors and key customers.
• Coordinate internal teams (procurement, operations, customer support) to deliver on project requirements.
• Respond to client enquiries and resolve issues quickly and professionally.
• Develop a strong understanding of customer needs and align product solutions accordingly.
• Support client requirements with sample preparation and deliveries as required.

Responsibilities

• Maintain and grow client relationships across the residential building market.
• Collaborate with internal teams and external stakeholders to deliver strong customer outcomes and drive sales performance.
• Work with builders, contractors and key customers to maintain specifications.
• Coordinate with procurement, operations and customer support to meet project requirements.
• Respond to client enquiries promptly and professionally to resolve issues.

Skills

Relationship building

Communication

Pipeline management

Organisational skills

Team collaboration

Customer-focused

Job description

Job Description

Due to the growth of our business, we have an exciting new role joining our B2B team. We're seeking a motivated and dynamic person to join the teamas an Account Manager servicing the Brisbane Southside region.

The Opportunity

Full-time: 40 hours per weekBase + Super & Benefits!Laptop, Phone & Vehicle Allowance provided!

As an Account Manager, you will play a key role in maintaining and growing client relationships across the residential building market. You’ll work closely with internal teams and external stakeholders to deliver strong customer outcomes and drive sales performance.

Key requirements

• Manage and grow existing client relationships while identifying new business opportunities
• Achieve sales targets and contribute to overall team performance
• Maintain specifications with builders, contractors and key customers
• Coordinate internal teams (procurement, operations, customer support) to deliver on project requirements
• Respond to client enquiries and resolve issues quickly and professionally
• Develop a strong understanding of customer needs and align product solutions accordingly
• Support client requirements with sample preparation and delivers as required

About you

• Strong relationship-building and communication skill
• Results-driven with the ability to manage your own pipeline and priorities
• Solutions-focused with a proactive and customer-first mindset
• Highly organised with strong planning and coordination skills
• Confident working both autonomously and as part of a team

Work perks

• Access ongoing training and career development through our National Tiles Academy
• Enjoy generous incentives, weekly pay and a paid day off on your birthday
• Enjoy great savings across a wide range of retail brands though our employee benefit apps
• Benefit from wellbeing support via Sonder and recognition programs that celebrate your contributions
• Exclusive staff and family discounts

Operating successfully for over 45 years, National Tiles is a recognised leading brand in the supply of tiles and flooring. We're more than just a business, we're a family! We prioritise the safety and well-being of all our people and pride ourselves on providing an incredible customer experience.

Operating successfully for over 45 years, National Tiles is a recognised leading brand in the supply of tiles and flooring. We're more than just a business, we're a family! We prioritise the safety and well-being of all our people and pride ourselves on providing an incredible customer experience.