Account Manager

Milkman Agency; Melbourne; Hybrid; AUD 80,000 - 110,000; Full time

Job summary

Milkman Agency in South Yarra, Melbourne is seeking an experienced Account Manager to own client accounts and collaborate with our creative, strategy and production teams to deliver outstanding work.

You'll lead medium to large campaigns across traditional advertising, OOH, digital and social, manage budgets and timelines, and build lasting client relationships.

Based in Melbourne, you’ll travel interstate and occasionally internationally for client meetings and projects as the business grows.

Qualifications

• 6+ years of agency account management experience.
• Based in Melbourne.
• Experience with integrated campaigns.
• Strong client relationship skills.
• Knowledge of traditional and digital advertising.

Responsibilities

• Take ownership of client accounts and deliver great work.
• Lead integrated campaigns across traditional, OOH, digital and social.
• Manage budgets, scopes, timelines and deliverables.
• Build lasting relationships with clients.
• Collaborate with creative and production teams.
• Identify opportunities to grow accounts.

Skills

Account management

Client relationships

Campaign management

Budget management

Cross-functional collaboration

Job description

Milkman Agency | South Yarra, Melbourne | Full-time | Hybrid

Good with people. Great with clients. Ready for what's next?

Milkman Agency | South Yarra, Melbourne | Full-time | Hybrid

Good with people. Great with clients. Ready for what's next?

We're growing at Milkman, and we're looking for an experienced Account Manager to join our team.

Someone who's spent a good few years in agency life, knows how to run accounts, manage integrated campaigns and build strong client relationships, but still has plenty of ambition to learn and grow.

We're an independent creative agency working with some exciting brands across Australia and internationally. Our work spans brand strategy, creative, traditional advertising, out-of-home, digital, social, content and everything in between.

And with the business growing, there's an opportunity for the right person to be part of what's next.

The role

You'll take ownership of client accounts, working closely with our creative, strategy and production teams to deliver great work and build lasting relationships.

You'll be responsible for:

• Managing medium to large client accounts and being a trusted day-to-day contact.
• Leading integrated campaigns across traditional advertising, OOH, digital, social and content.
• Liaising with client agency partners.
• Turning client briefs into clear, actionable plans for the team.
• Managing budgets, scopes, timelines and deliverables.
• Keeping accounts commercially healthy, profitable and running smoothly.
• Identifying opportunities to grow accounts and deepen client relationships.
• Working closely with our creative and production teams to deliver work we're proud of.
• Anticipating client needs, solving problems and making sure our clients feel genuinely looked after.
• Getting involved in campaign shoots, productions and activations.
• Travelling interstate and occasionally internationally for client meetings and projects.

About you

Ideally, you'll bring:

• 6+ years of agency account management experience.
• Based in Melbourne.
• A background in creative, advertising or integrated marketing agencies.
• Experience managing medium to large clients and multiple campaigns.
• A strong understanding of traditional advertising, OOH, digital and social media.
• Confidence managing budgets, profitability, timelines and client expectations.
• Excellent communication and relationship-building skills.
• A proactive approach and the ability to take genuine ownership.
• A collaborative attitude and a desire to keep developing your craft.

Experience working with automotive brands would be a huge advantage, but it's not essential for the right person.

We're not looking for someone who knows everything. We're looking for someone who knows their stuff, cares about doing it well and wants to keep getting better.

Life at Milkman

Our South Yarra office is anything but conventional. Dogs running around, music blaring at times and plenty of organised chaos.

Behind it all is a talented, close-knit team who care about the work, each other and what we're building together.

We're ambitious about where Milkman is heading, both in Australia and internationally, and we're equally committed to helping our people grow along the way.

We take career development seriously at Milkman. As the business continues to grow, we want our people to grow with it, giving them the support, opportunities and room to keep learning, take on new challenges and build meaningful careers.

Sound like you?

We'd love to hear from you.

Come be part of what we're building.