Account Manager

Milliken & Company; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Milliken Flooring is seeking a Melbourne-based Key Account Manager with a proven track record in architectural specifications and local A&D industry knowledge. You will build long-term relationships with decision-makers, align projects with Milliken flooring solutions, and adapt to complex project dynamics to win specifications.

The role requires strong listening and communication skills, strategic relationship-building, and the ability to work flexible hours to strengthen key relationships and

Qualifications

• 5+ years of direct industry sales experience.
• Well-developed communication and execution management skills.
• Self-starter with limited supervision.
• Strong personal presence and interpersonal skills.
• Comfort interacting with a wide variety of customers, from technical to non-technical.
• Strong understanding of the design process.

Responsibilities

• Meet and exceed all revenue and growth goals assigned.
• Develop, plan, and execute sales and marketing strategies within assigned A&D accounts.
• Develop and maintain a detailed sales strategy for each client aimed at retention/expansion to gain targeted market share within specified segments.
• Promote the Company brand in the marketplace.
• Manage all aspects of day-to-day account management.
• Identify winnable projects and maintain a workable pipeline.
• Be involved in industry events and networking.

Skills

Sales experience

Communication skills

Execution management

Self-starter

Interpersonal skills

Design process understanding

Job description

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Account Manager

Date: Sep 30, 2026

Location: Melbourne, VIC, AU, 3000

Company: Milliken and Company

Milliken & Company is a global manufacturing leaderwhose focus on materials science delivers tomorrow’s breakthroughs today. Fromindustry-leading molecules to sustainable innovations, Milliken creates products thatenhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at Milliken.com and on Facebook , Instagram and LinkedIn .

COMPANY OVERVIEW

At Milliken, our work begins behind the scenes often taking shape in a lab. The molecules and materials we create are transforming lives and experiences around the world. We're a global leader with over 155 years of expertise in research, design and manufacturing specializing in the textile, chemical, healthcare, and flooring industries.

Headquartered in Spartanburg, South Carolina, our eight thousand associates across 46 locations are a diverse global team of scientists, engineers, manufacturers, designers, thinkers, and problem solvers. People who come to work every day with curious minds and an unwavering commitment to delivering sustainable solutions for our customers and communities. Named to the World’s Most Ethical Companies list by Ethisphere Institute for 20consecutive years, we rally behind a common purpose: to positively impact the world for generations.

POSITION OVERVIEW

Milliken Flooring is searching for a Key Account Manager for Melbourne, Australia. The ideal candidate should possess strong experience and knowledge of the architectural specifications process and preferably knowledge of the building materials industry. We are looking for someone with comprehensive knowledge of the local A&D industry - capable of specifying and selling through this segment, and experience in seeking and developing long-term business relationships. This person should have evidence of strategic relationships with key decision makers in the territory and the ability to see the “big picture” by assessing, prioritizing, navigating and quickly adapting to complex situations in key projects. This person also needs to have strong listening and communication skills used to identify customer needs and encourage customers to specify and purchase Milliken flooring products. In order to strengthen key relationships and secure specifications on must win projects, this person will need to be able to work flexible hours.

JOB RESPONSIBILITIES

• The successful candidate will meet and exceed all revenue and growth goals assigned.
• Develop, plan, and execute sales and marketing strategies within assigned A&D accounts.
• Develop and maintain a detailed sales strategy for each client aimed at retention/expansion to gain targeted market share within specified segments.
• Promote the Company brand in the marketplace.
• Manage all aspects of day-to-day account management.
• Identify winnable projects. Fill and maintain a workable pipeline.
• Be involved in industry events and networking.

QUALIFICATIONS - REQUIRED

• 5+ years’ direct industry sales experience.
• Located in Melbourne, Australia.
• Well-developed communication and execution management skills.
• Must be a self-starter who can work effectively with limited supervision.
• Must possess very strong personal presence and interpersonal skills.
• Must be comfortable interacting with a wide variety of customers - from technical to non-technical.
• Strong understanding of the design process.

The successful candidate will have strengths in the following:

• Working on a team (constant communication, shared vision, singular goal for the market)
• Excellent communication skills, scripting presentations and public speaking
• Planning, organization, time management, and attention to detail
• Effectively utilizing technology: social media platforms, PowerPoint, CRM, etc.

#LI-AC1

Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.

To request a reasonable accommodation to complete a job application, pre-employment testing, a job interview, or to otherwise participate in the hiring process, please contact [e-mail].