Account Manager

Polyaire Airconditioning Products; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Car allowance

Uniform allocation

EAP

Service awards

Referral program

Novated leasing (Flare)

Workplace banking

Flu vaccinations

Job summary

Polyaire Airconditioning Products in Adelaide is seeking an Account Manager to drive new business with HVAC contractors, electricians and trade customers. You will travel across South Australia, build a robust sales pipeline and close deals that deliver revenue growth.

You will engage customers at events, support product launches and partner with the Regional Sales Manager (SA/WA) to deliver strategic plans and targets.

Qualifications

• Proven B2B sales track record in HVAC, electrical or related industries is desirable.
• Strong negotiation and closing skills with a consultative approach.
• Ability to win new business and build lasting customer relationships.
• Excellent interpersonal skills and teamwork across departments.

Responsibilities

• Promote and sell Polyaire’s HVAC products to HVAC contractors, electricians and trade customers.
• Develop a strong pipeline of prospects and convert them into active accounts.
• Follow up on leads to convert opportunities into sales and revenue growth.
• Grow new accounts and nurture ongoing relationships for repeat business.
• Collaborate with wider sales team on existing accounts as needed.
• Monitor market activity and provide regular reports to inform strategy.
• Keep clients informed about new products, promotions and sales initiatives.
• Deliver exceptional customer service and address client enquiries promptly.
• Prepare customised quotes and pricing to meet customer needs.
• Represent Polyaire at trade shows and events with on-site product demonstrations.
• Travel locally and participate in events as required.

Skills

B2B sales

Negotiation

New business

Interpersonal skills

Technical product knowledge

Team player

Account management

Presentation skills

Time management

Training others

Event hosting

Driver’s license

Job description

About Us
Polyaire is a wholesale distributor of air conditioning products, established in 1973, our support office is in Adelaide with over 30 branches across Australia and over 50 years of experience. We lead the market by offering sustainable, cutting-edge AirTouch solutions that continue to revolutionise comfort in homes and businesses.

At Polyaire our values shape how we work, we are all in, work smart, getting it done and cool service with a warm smile are at the forefront of all we do. Our customers and suppliers are treated like valued partners which means working closely and openly towards sustainable solutions. Having these values as an integral part of our business has made Polyaire the preferred supplier in providing comfort to Australia.

About The Role

We’re looking for a driven Account Managerto join our high-performing Adelaide team – someone who knows how to build strong customer relationships and close deals with confidence.

This role is all about winning new business. As the Account Manager, you’ll be the face of Polyaire across South Australia, out on the road finding and winning new HVAC contractors, electricians and trade customers, opening doors that haven’t been opened before, and driving revenue and profit growth across the region.

It’s not all spent in the car or behind a desk. A big part of the job is customer engagement – hosting new and prospective customers at the AFL, cricket and V8 Supercars, running our customer golf day, and getting involved in product launches and trade events. You’ll work closely with the Regional Sales Manager (SA/WA) to develop and deliver sales plans, hit agreed targets, and grow Polyaire’s presence throughout SA and other areas as required.

Previous experience in electrical wholesale will be highly regarded.

What You’ll Do

• Promote and sell Polyaire’s wide range of HVAC products, including air conditioning units, ducting and components, AirTouch smart controllers, and the AirTouch Home & Secure range.
• Find and win new customers (your main focus). Proactively identify, target and approach HVAC contractors, electricians and trade businesses that don’t yet buy from Polyaire, build a strong pipeline of prospects, and convert them into active, growing accounts.
• Monitor and follow up on sales leads: Track potential sales opportunities and follow up with leads to convert them into sales, ensuring all leads are contacted in a timely manner.
• Grow new accounts once won: Build strong relationships with the customers you bring on board so they keep growing with Polyaire.
• Work with the wider sales team on existing accounts where needed.
• Monitor competitor and market activities by gathering and analysing relevant information and providing regular reports to management to inform strategic decisions.
• Keep clients informed about new products, promotions, and sales initiatives through various communication channels to encourage increased engagement and sales.
• Deliver exceptional customer service by promptly addressing client enquiries, resolving issues effectively, and ensuring that client expectations are consistently met or exceeded.
• Support the sales team by preparing customised quotes and pricing for clients, ensuring accuracy and competitiveness to meet the specific needs of each customer.
• Represent Polyaire at trade shows, industry events and customer meetings, and bring our products to life with demonstrations and on-site training for customers.

Skills & Experience

• A proven track record in B2B sales (HVAC, construction, electrical or related industries highly regarded).
• Strong negotiation and closing skills.
• A natural new-business winner: confident, self-starting and driven to find and win new customers.
• Strong interpersonal skills.
• Ability to understand technical products and explain their value.
• Demonstrated ability to work effectively in a team environment, building positive relationships with colleagues, clients and key stakeholders across Polyaire.
• Experience delivering client-focused solutions to meet customer needs.
• Proven ability to manage multiple accounts at a time, whilst maintaining attention to detail.
• Excellent listening, negotiation, and presentation abilities, to influence decision making.
• Strong personal accountability for managing your time and working efficiently.
• Proven ability to train, motivate, and support the wider team to achieve exceptional results.
• A people person who enjoys hosting customers and getting involved in events, including the occasional evening or weekend.
• Current driver’s licence and willingness to travel locally.

What We Offer

• Car allowance and tools of the trade
• Ongoing training and career development
• A national brand with a local team culture
• The opportunity to work with cutting-edge smart home solutions
• Opportunities for professional growth and development
• Free uniform allocation - proudly wear the Polyaire uniform (Polyware)
• Access to our Employee Assistance Program
• Service Awards Program
• Employee Referral Program - get rewarded with a cash incentive for referring great people!
• Access to Flare - Novated Leasing + exclusive employee perks & everyday discounts from Australia's leading retailers
• Access to our Workplace Banking and Financial Wellbeing Program
• Free annual flu vaccinations

Please note you must be an Australian citizen or permanent resident at the time of submitting your application.

Here at Polyaire, we began our journey in 1973 in South Australia with a vision to redefine comfort.

Today, as a wholesale distributor of HVAC systems, we lead the Australian market in smart home automation and HVAC systems - delivering innovation and excellence to both trade and end users, with AirTouch at our core and over 25 branches nationwide.

Guided by The Polyaire Way - WE'RE ALL IN, WORK SMART, GETTING IT DONE, COOL SERVICE/WARM SMILE - we’ve built a diverse, inclusive culture where we support one another and grow together. Sustainable comfort and true connections are at the heart of everything we do, as we deliver thousands of reliable solutions with genuine care.