Account Executive

The Missing Link; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary

Uncapped commission

Training & development

Collaborative team environment

Job summary

The Missing Link in Melbourne is seeking an experienced Account Executive to drive new business and manage mid-market IT solutions, including cybersecurity, cloud, and services.

You will build relationships with CIOs and decision-makers, develop strategic account plans, and collaborate with marketing, pre-sales and vendors to create a strong pipeline.

The role offers ongoing training, a supportive team and a flexible working environment in a fast-growing IT solutions provider backed by Infosys.

Qualifications

• 5+ years of experience in information technology sales.
• Proven track record selling large, complex IT solutions at a mid-market level.
• Strong business acumen and creative negotiation skills for complex scenarios.
• Passion for building long-term customer relationships and delivering great service.

Responsibilities

• Manage client relationships (existing and new) and bring in new business focusing on the mid-market segment (500-2500 seats).
• Develop and execute strategic account and territory plans to meet quarterly and annual sales objectives.
• Collaborate with marketing, pre-sales, technical staff and strategic vendors to create and manage a strong pipeline of new business for products, services and managed services.
• Communicate the value of The Missing Link solutions to C-level executives and other senior decision-makers.
• Identify business problems and map them to solutions in areas such as Cloud, Connectivity, Networking, Security, Datacentre, Productivity and Backup & Recovery.
• Understand customer pain points and maintain an honest and transparent approach.
• Be self-motivated, passionate and responsive.

Skills

Sales experience

Account management

Negotiation

Relationship building

Strategic selling

Job description

About Us

We are The Missing Link - one of Australia's most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we have helped businesses succeed with cutting-edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you're valued, challenged, and supported to grow.

We are THE MISSING LINK between where you are and where you want to be.

The Role

We are looking for an experienced Account Executive to join our sales team in Melbourne.

The ideal candidate will have a proven track record in the IT industry, building and developing client relationships, which will help them sell multiple vendor solutions, a range of Consulting Services, and Managed Service offerings.

Working within an energetic, highly motivated team, you will be provided ongoing support, training and development to be successful in the role, all within a flexible working environment.

As part of this role, you will:

• Manage client relationships (both existing and new) and bring in new business focusing on the mid-market segment (500-2500 seats)
• Develop and execute on strategic account and territory plans to meet quarterly and annual sales objectives
• Work closely with marketing, pre-sales, technical staff and strategic vendors to create and manage a strong pipeline of new business for product, services and managed services
• Communicate the value of The Missing Link solutions to C-level executives and other senior decision-makers
• Identify business problems and align them to solutions in areas such as Cloud, Connectivity, Networking, Security, Datacentre, Productivity and Backup & Recovery
• Understand customer pain points and have an honest and transparent approach
• Be self-motivated, passionate and responsive

Requirements

• Minimum of 5+ years experience as a sales professional in information technology
• Demonstrated experience selling large complex IT solutions at a mid-market level
• Well developed business acumen with creative sales and negotiation skills to handle complex scenarios at all levels
• Passion for building long-term customer relationships, and a focus on excellent customer service

The successful candidate will have the following qualities:

• Self-motivation
• Excellent Interpersonal skills
• Excellent communication skills
• High degree of professionalism
• Strategic Thinking
• Planning/Organising Skills

Benefits

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Competitive base salary with an uncapped commission structure
• Opportunity to sell high-demand, high-impact cybersecurity solutions
• Supportive, collaborative team environment with strong technical backing
• Ongoing training and professional development in a rapidly growing industry
• Clear career progression in a business that values performance and initiative