Account Executive

ConnectWise; City of Melbourne; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

ConnectWise, a global leading software company, invites an Account Executive to drive new partner acquisition and expand our software solutions in the Australian market. You will work with the Sales team to manage the full sales cycle from prospecting to closing, targeting MSPs, TSPs, and technology providers.

The ideal candidate will have a Bachelor’s degree or equivalent business experience and at least 5 years in sales, with the ability to make 40–50 outbound calls per day and negotiate terms

Qualifications

• Bachelor’s degree or equivalent business experience.
• 5+ years of relevant experience.
• Experience selling software solutions to MSP/TSP/Tech providers is a plus.

Responsibilities

• Build and manage a pipeline of opportunities to meet annual sales goals.
• Prospect new accounts via cold calls and email outreach.
• Negotiate terms, pricing, and implementation with customers.
• Collaborate with cross-functional teams to close deals.

Skills

Outbound calling

Negotiation

MSP/TSP knowledge

Prospecting

Cross-functional collaboration

Phone communication

Education

Bachelor’s degree or equivalent

Job description

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

General Summary:

The Account Executive is responsible for acquiring new partners, expanding our partner base, and selling new software solutions. This role works in partnership with the broader Sales team to manage the sales cycle, open to close, and attracting new business.

Essential Duties and Responsibilities:

• Provides support to cross-functional teams, with a high attention to detail
• Researches, analyzes, and documents findings
• May coach, review, and/or delegate work to other team members
• Achieves personal annual sales growth contract value based on the total opportunity
• Achieves personal annual sales growth contract value based on the ability to both Sell-To and Sell
  Through our existing customers (specific to Partner Sales)
• Acquires and/or manages all prospects/partners within our Ideal Customer Profile and within their designated territory
• Follows ConnectWise value/solution based-sales process
• Either prospects new accounts through cold calling and email communication or prospects existing accounts through business review and email communication
• Closes sales that meet the ConnectWise standards for pricing, margins, terms, and conditions (averages are subject to change based on segment, industry, product, etc.)
  • Average size of transaction: $15K annual per sale
  • Average number of sales: 85 transactions/year
  • Average length of sales cycle: 25-30 days
• Qualifies either prospective or existing accounts to build and maintain a pipeline of opportunities to achieve annual sales goals that are set quarterly
• Negotiates contract opportunity terms, discounts, and implementation

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to manage large projects and processes independently with limited supervision
• Recognized subject matter expert of applicable work area
• Ability to situationally adapt and understand new technology/processes as per partner requirements
• Comfortable with prolonged phone use
• Ability to effectively make 40-50 outbound calls per day
• Knowledge of Managed Service Provider (MSP), Technology Service Provider (TSP), and Security industry
• Ability to identify opportunities and leverage resources appropriately

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience
• 5+ years of relevant experience

Working Conditions:

• Remote or hybrid based on location
• 0-10% travel may be required

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [e-mail] or 1-800-671-6898.