Account Coordinator

Retail Media Hub; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Retail Media Hub is seeking an enthusiastic Account Coordinator to join our growing team in Sydney. You will work closely with our Sales team to coordinate campaigns from brief through to completion, while developing strong relationships with clients, media partners and suppliers.

The ideal candidate is highly organised, a confident communicator and proactive, capable of managing multiple campaigns across print, digital and OOH media.

Qualifications

• Experience using CRM and campaign management platforms.
• Proficient in Microsoft Excel and PowerPoint.
• Highly organised with excellent attention to detail.

Responsibilities

• Assist the Sales team with day-to-day client account management.
• Build and maintain positive relationships with clients and media partners.
• Respond to client enquiries promptly and professionally.
• Assist with preparing proposals, media plans, presentations and campaign recommendations.
• Coordinate campaign bookings, artwork, approvals and deadlines.
• Keep clients updated on campaign progress and key milestones.
• Coordinate campaigns across a range of media channels including print, letterbox, radio, digital, retail media, OOH and other media.
• Liaise with media owners, suppliers, printers and distribution partners to ensure campaigns are delivered correctly and on time.
• Manage campaign schedules, artwork deadlines and booking confirmations.
• Maintain accurate campaign and client records within the CRM.

Skills

Attention to detail

Strong communication

Project management

Tools

CRM platforms

Microsoft Office

Campaign management platforms

Job description

We are looking for an enthusiastic, organised and confident Account Coordinator to join our growing team. This is a fantastic opportunity for someone looking to build a career in media, advertising and marketing. You'll work closely with our Sales teams to coordinate campaigns from brief through to completion, while developing strong relationships with clients, media partners and suppliers.

Key responsibilities

• Assist the Sales team with day-to-day client account management
• Build and maintain positive relationships with clients and media partners
• Respond to client enquiries promptly and professionally
• Assist with preparing proposals, media plans, presentations and campaign recommendations
• Coordinate campaign bookings, artwork, approvals and deadlines
• Keep clients updated on campaign progress and key milestones
• Coordinate campaigns across a range of media channels including print, letterbox, radio, digital, retail media, OOH, BVOD and other traditional and digital media
• Liaise with media owners, suppliers, printers and distribution partners to ensure campaigns are delivered correctly and on time
• Manage campaign schedules, artwork deadlines and booking confirmations
• Maintain accurate campaign and client records within the CRM

About you

• Highly organised with excellent attention to detail
• Friendly, confident and professional when communicating with clients and suppliers
• A strong communicator, both written and verbal
• Proactive and willing to take ownership of tasks
• Comfortable working across multiple projects at once
• Naturally curious and interested in media, advertising and marketing
• Commercially minded with a willingness to learn
• Confident using Microsoft Office, particularly Excel and PowerPoint
• Comfortable learning and using CRM and campaign management platforms
• Reliable, positive and a great team player