Account Coordinator

Southern Cross Austereo Pty; Mornington Shire; Hybrid; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Hybrid working options

20 weeks Paid Parental Leave

Birthday leave

Volunteer leave

Social events/tickets

Job summary

Southern Cross Austereo Pty is seeking an enthusiastic administrative support role in our Mount Isa team. You will assist the Sales Team with timely, detailed admin tasks, respond to client inquiries, and help drive smooth client activity and reporting.

The role offers hybrid working options and opportunities to grow within a national media group, with strong emphasis on collaboration and career development.

Qualifications

• Strong communication and organisational skills.
• Experience in events or fast-paced environments.
• Proactive and able to use initiative.
• Experience managing client databases and reporting.
• Experience using client management software systems (Salesforce highly desirable)

Responsibilities

• Support Sales Team with timely and detailed administrative assistance.
• Ensure client satisfaction by handling inquiries, requests, and supporting client activity and reporting.
• Act as a key contact in the Account Manager’s absence to maintain seamless client service.
• Provide support to the wider team to foster collaboration and ensure smooth office operations.

Skills

MS Office

Exceptional communication

Problem solving

Client databases

Salesforce

Tools

Salesforce

Job description

Why Join Us?

Southern Cross Austereo (SCA) is Australia’s leading media company, home to the iconic Triple M & HIT networks, and Australia’s #1 podcast network, LiSTNR. We're shaping the future of Australia’s audio landscape and need passionate, high-performing talent to help us entertain, inform, and inspire - anytime, anywhere.

Looking for a role that values your work-life balance, rewards you generously, and surrounds you with an energetic, supportive team?

Join our Mount Isa team and be part of a culture that values your success.

Why You’ll Love This Role:

• Flexible & hybrid working options to suit work life balance
• We believe in promoting from within, with clear paths for advancement across our 43 offices
• Training & development, wellness initiatives, birthday leave, volunteer leave, and an industry-leading 20 weeks Paid Parental Leave.
• Social events, concert tickets, footy tickets, and an award-winning, inclusive team environment.

What does your day to day look like?

• Support Sales Team with timely and detailed administrative assistance.
• Ensure client satisfaction by handling inquiries, requests, and supporting client activity and reporting.
• Act as a key contact in the Account Manager’s absence to maintain seamless client service.
• Provide support to the wider team to foster collaboration and ensure smooth office operations.

What We’re Looking For:

We’re not focused on specific experience - this could be an entry-level role for the right person. If you enjoy supporting a team, solving problems, and keeping things running smoothly, you’ll fit right in.

We’re looking for someone who is:

• Detail orientated, organised, and enjoys a challenge
• Proactive and able to use initiative
• A strong communicator who builds relationships with ease
• Bringing experience in events or similar fast-paced environments

This role is ideal for someone who is looking to kick-start their career and grow into a sales role over time. If you’re eager to learn, develop commercial skills, and progress within a supportive team, this is a fantastic opportunity to build your career with SCA.

A go-getter attitude is key—we want someone who’s ready to dive in, make an impact, and have fun while doing it!

Southern Cross Austereo (SCA) is an equal opportunity employer committed to diversity, inclusion, and fair hiring. We welcome talent from all backgrounds and ensure a workplace where everyone feels valued and respected. SCA is committed to providing an inclusive recruitment process. If you require any accommodations during your interview, please let us know. We’re happy to support your needs to ensure a fair and comfortable experience. Reach out to [e-mail] for assistance.

Still not convinced? Head to our TikTok, Life@LiSTNR, for a sneak peek into some of the fun we have at SCA!

Hot tip:

Make sure you download and sign up to LiSTNR – you may be asked about your listening experience throughout the interview process!

Required skills

• Advanced computer skills in the Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)
• Exceptional communication skills, both written and verbal
• Ability to problem solve and navigate challenges with a positive mindset
• Experience in managing client databases, and research program
• Experience using client management software systems (Salesforce highly desirable)