Accommodation Team Leader - Foyer Central

Uniting NSW & ACT; Sydney; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Ex-gratia days (up to 5)

Professional development and training

Annual leave

Job summary

Uniting NSW & ACT in Sydney is seeking an Accommodation Team Leader to supervise Youth Development Coaches, support tenancy management, and strengthen partnerships with housing providers and services.

You will mentor staff, help young people access education and employment, and manage tenancy education and compliance while coordinating rosters and case documentation.

Qualifications

• Two years minimum leadership experience with staff supervision and coaching.
• Strong networking and stakeholder engagement skills with housing providers and services.
• Understanding of challenges faced by young people leaving care.
• Experience in a strengths-based, trauma-informed framework and Advantaged Thinking.
• Excellent organisation and communication skills including rostering and documentation.

Responsibilities

• Lead and mentor a team of Youth Development Coaches, guiding professional development.
• Support young people to engage in the program, manage tenancy, and develop life skills.
• Liaise with St George Community Housing on tenancy matters and arrears reports.
• Respond to crises and incidents, participate in on-call roster every six weeks.
• Build partnerships with housing providers, community services and specialists.
• Oversee documentation, audits, and rostering for YDCs.

Skills

Leadership experience

Stakeholder engagement

Trauma-informed approach

Rostering

Tenancy management

Driver's license

Working with Children Check (WWCC)

National Police Check

Education

Tertiary qualifications in Social Sciences or Community Services

Job description

This is a permanent fulltime (35 hours / week) opportunity based in Chippendale

As the Accommodation Team Leader, you will play a vital leadership role, mentoring and supervising a team of Youth Development Coaches (YDCs) while ensuring young people are supported to maintain their tenancy and actively engage in the program. You will work closely with housing providers, including St George Community Housing, to address tenancy issues, arrears management, and tenancy education. You will also be a key community connector, building strong relationships with local housing providers, community services, and specialist support programs.

About Foyer

Foyer Central is an innovative, evidence-based program supporting young people aged 18-22 with a lived experience of out-of-home care. Located in the heart of Sydney, Foyer Central provides 53 studio apartments and a safe, supportive environment where young people can build their independence through education, employment, and personal development.

About you in the role

• Lead & Mentor a Team: Provide supervision, coaching, and professional development to a team of Youth Development Coaches who directly support young people.
• Support Young People’s Independence: Assist young people to engage in the program, manage their tenancy, and develop life skills for independent living.
• Housing & Tenancy Support: Liaise with St George Community Housing on tenancy matters, arrears reports, and room checks, while ensuring a proactive approach to tenancy education.
• Crisis & Incident Response: Support young people in critical incidents and participate in the phone based on-call roster every 6 weeks (penalties included)
• Community Engagement & Networking: Build partnerships with housing providers, real estate agents, community organisations, and specialist services to enhance opportunities for young people.
• Administration & Compliance: Oversee documentation, participate in audits (case file reviews), and manage rostering for YDCs.

About You

We are looking for a strong leader and relationship builder who is committed to empowering young people. You will bring:

• At least two years of leadership experience, including staff supervision and coaching young people towards independent living.
• Strong networking and stakeholder engagement skills, with the ability to build productive relationships with housing providers, community organisations, and support services.
• A deep understanding of the challenges faced by young people leaving care.
• Experience working within a strengths-based, trauma-informed framework, with a commitment to Advantaged Thinking (or a willingness to learn).
• Excellent organisational and communication skills, including experience with rostering, case documentation, and tenancy management.
• Tertiary qualifications in Social Sciences, Community Services, or a related field.
• Current NSW Drivers Licence, Working with Children Check (WWCC), and National Police Check.

Why Work at Uniting

• To have a career that matters in an organisation that focuses on making an impact
• Training and supervision with the opportunity to improve and learn new skills.
• You receive up to 5 ex-gratia days (on top of annual leave)

For further information, please contact Alex Sullivan from Uniting’s Talent Acquisition Team at *********@uniting.org or 0466 801 ***.

Employment with Uniting is subject to satisfactory background checks, including National Police Checks, Working with Children Checks, and Reference Checks.