Accommodation Services Manager - Disability Care Leader

Claro; Australia; Remote; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Monthly Shine Awards

Novated vehicle leasing

Flexible work initiatives

Rostered day off (monthly)

Job summary

Claro is seeking an Accommodation Services Manager to lead operations across multiple sites in the North West Melbourne region, including Beaumaris, Cheltenham and Moorabbin. You will mentor teams, drive person-centred care, and partner with clients, families and community organisations to deliver outstanding supports.

The role focuses on ensuring high-quality care, compliance with policies and legislation, and building capacity to enable independence and wellbeing for people with complex needs.

Qualifications

• Proven leadership experience in community services, disability, or aged care; ideally within NDIS.
• A passion for delivering person-centred, high-quality support.
• Strong team-building skills and a track record of developing high-performing teams.
• Proven operational performance management skills aligned with targets and KPIs.

Responsibilities

• Oversee daily operations across your portfolio at Beaumaris, Cheltenham and Moorabbin across 3 locations.
• Lead, mentor, and develop a passionate team committed to quality care.
• Ensure clients achieve their goals through personalised plans that promote independence, social engagement, and wellbeing.
• Build and maintain positive relationships with clients, families, community organisations and stakeholders.
• Respond to incidents and feedback in a timely manner.
• Support the development and review of care plans and documentation.
• Ensure compliance with policies, procedures and legislative requirements.

Skills

Leadership

Team-building

Operations management

Education

Qualifications in Community Services, Management, or related fields

Job description

Claro is seeking an Accommodation Services Manager to lead operations across multiple sites in the North West Melbourne region, including Beaumaris, Cheltenham and Moorabbin. You will mentor teams, drive person-centred care, and partner with clients, families and community organisations to deliver outstanding supports.

The role focuses on ensuring high-quality care, compliance with policies and legislation, and building capacity to enable independence and wellbeing for people with complex needs.