Accident Circumstances Investigator

Allied Universal; Melbourne; Hybrid; AUD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive rates

Travel reimbursement

Flexible schedule

Autonomy over schedule

Job summary

Allied Universal Compliance and Investigations is seeking Accident Circumstance Investigators for Desktop and Field operations across Victoria. The role targets investigators in metro or regional Victoria who value schedule flexibility and deliver robust, high-quality evidence for Workers' Compensation and TAC injury claims.

Responsibilities include hybrid investigations, strategic analysis, and timely reporting to clients.

Qualifications

• Licensing to work in Victoria is mandatory (Private Security Individual Licence).
• Experience in Victorian Workers' Compensation and/or TAC investigations preferred.
• Strong knowledge of WIRCA, personal injury frameworks, and WorkSafe VIC guidelines.

Responsibilities

• Hybrid investigations: conduct interviews via video, field inquiries, or hybrid methods.
• Strategic analysis: assess evidence and identify key inquiry avenues for injury claims.
• Fact-finding: investigate within Victorian Workers' Compensation and TAC frameworks with tight deadlines.
• Reporting: deliver clear, compliant reports to WorkSafe Agents, TAC insurers, and self-insured clients.

Skills

Attention to detail

Analytical thinking

Interviewing

Report writing

Education

ASIST certification

Job description

Choose an engagement method that works for you - Casual employee or Independent Contractor.

Allied Universal Compliance and Investigations is the national leader in the insurance investigation industry with 38 years of experience. We are seeking versatile, driven Accident Circumstance Investigators for Desktop and Field-based operations across Victoria.

This role is tailored for investigators in metro or regional Victoria who thrive in a fast-paced environment, value schedule flexibility, and take pride in delivering robust, high-quality evidence across Workers' Compensation and/or Transport Accident Commission (TAC) injury claims.

Key Responsibilities

Hybrid Investigations: Conduct structured interviews via modern video platforms, on-ground inquiries, or hybrid approaches.

Strategic Analysis: Assess evidence and identify crucial avenues of inquiry for psychological and physical injury claims across Workers' Compensation and TAC.

Fact-Finding Excellence: Investigate claims strictly within the Victorian Workers Compensation framework (WIRCA) and TAC personal injury schemes while adhering to strict statutory timeframes.

Reporting Excellence: Deliver clear, timely, and compliant reports for WorkSafe Agents, TAC insurers, and self-insured clients.

Requirements

Licensing (Mandatory): Must hold a current Victorian Private Security Individual Licence. Applications without a valid licence will not be considered at this time.Independent Contractors must additionally hold a Victorian Private Security Business Licence.

Experience:

Proven track record in Victorian Workers Compensation (WorkSafe VIC) and/or TAC factual investigations.

Certifications:

Proof of completion of ASIST (Applied Suicide Intervention Skills Training).

Legislation Knowledge:

Strong working knowledge of the Workplace Injury Rehabilitation and Compensation Act (WIRCA), personal injury frameworks, and WorkSafe VIC guidelines.

Operational Setup:

Current Victorian drivers licence, reliable vehicle, compliant home-office setup, and a clear criminal history.

Attributes:

A "no stone left unturned" mindset focused on quality, accuracy, and meeting tight statutory deadlines.

What We Offer

Premium Rates & Perks:

Competitive hourly/file rates, including kilometre reimbursement when travel is required.

Work-Life Flexibility:

Autonomy over your schedule across Metro Melbourne and Regional VIC.

Dedicated Support:

Direct access to case managers, streamlined reporting templates, and full operational backing.

Growth:

Join a culture focused on investigator success and long-term professional satisfaction.

About Us

Allied Universal is an Equal Employment Opportunity (EEO) employer committed to fostering an inclusive, respectful workplace. We value diversity and encourage applications from all qualified candidates.