Access & Intake Worker - headspace Bribie Island & headspace Caboolture

Youturn; Bongaree; Sur place; AUD 78 000 - 81 000; Plein temps

Avantages offerts par ce poste

Salary packaging

Wellness leave

Leave loading

Clinical supervision

PD budget

EAP

Checks reimbursement

Referral bonuses

Fitness discounts

Résumé du poste

Youturn is seeking an Access & Intake Worker to support young people aged 12-25 across Bribie Island and Caboolture. This fixed-term role runs through to 30 September 2027, with the aim of helping clients access timely mental health and related services.

You will assess needs, conduct risk screenings, provide brief interventions and coordinate referrals, in collaboration with a multidisciplinary team. A compassionate, person-centred approach is essential.

Qualifications

• Experience working with vulnerable young people.
• Knowledge of youth mental health and related issues.
• Ability to conduct risk assessments and develop responsive supports.

Responsabilités

• In this role, you’ll assess needs and support young people to access the right care.
• Build connections with young people, families and carers.
• Coordinate referrals and ongoing care pathways.
• Coordinate referrals and ongoing care pathways.
• Work within a multidisciplinary mental health team.

Connaissances

Assessment skills

Engagement skills

Relationship-building

Risk assessment

Group work

Collaborative care

Youth mental health

Formation

Psychology degree

Social Work degree

Occupational Therapy degree

Mental Health Nursing degree

Description du poste

Posted: 06/11/2026
Closing Date: 04/12/2026
Salary: $77,676.00 - $80,502.00
Job Type: Full-Time Maximum Term (FM)
Location: Bribie Island
Job Category: Psychology, Counselling & Social Work (Healthcare & Medical)

This is a fixed-term contract opportunity through to 30 September 2027, ideal for someone who is passionate about supporting vulnerable young people and wants to make a meaningful impact within a collaborative and purpose-driven team.

This role is working across 2 headspace sites, Bribie Island & Caboolture.

An attractive remuneration package will be offered, commensurate with the successful candidate's qualifications and experience.

Every young person who reaches out for support deserves a safe, welcoming and understanding first experience.

At Youturn, our Access & Intake Workers are often the first people a young person speaks to when they are navigating some of life's toughest challenges. Whether they're experiencing mental health concerns, alcohol and other drug issues, family difficulties, or simply don't know where to turn next, you help them take that important first step forward.

If you're passionate about supporting vulnerable young people, skilled at building trust, and confident assessing needs and risk while maintaining a compassionate, person-centred approach, we'd love to hear from you.

About Youturn

The individuals, families and communities we support are at the heart of everything we do at Youturn. We listen deeply – honouring every voice, story, culture and choice – through our core values of Integrity, Respect and Inclusion. We have a strong commitment to reflection and responsibility and are always curious and adapting through our Learning value. At Youturn, we believe in the importance of caring today for a better tomorrow, represented in our value of Stewardship.

Youturn is a community-based not-for-profit charity providing social, community, and health services across Australia. With more than 35 years of experience, we are a trusted provider supporting individuals and communities through life’s toughest moments, empowering people of all ages to live safe, connected, and meaningful lives. With compassion and equity at our core, we support people in the areas of housing, community and family support, mental health, and support for those bereaved or impacted by suicide.

You can find out more at youturn.org.au.

Job Description

What you’ll be doing

In this role, you'll work with young people aged 12-25, engaging, assessing and supporting them to access the right care at the right time. You'll:

• Build genuine connections with young people, families and carers.
• Conduct comprehensive assessments and risk screenings.
• Provide brief therapeutic interventions and practical support.
• Coordinate referrals and ongoing care pathways.
• Facilitate group programs that empower young people to thrive.
• Work collaboratively within a multidisciplinary mental health team.

Most importantly, you'll be helping young people feel seen, heard and supported when they need it most.

You'll Bring

Desired Skills and Experience

• Experience supporting vulnerable young people facing complex challenges.
• Strong assessment, engagement and relationship-building skills.
• Knowledge of youth mental health, alcohol and other drug issues, and evidence-based interventions.
• Confidence conducting risk assessments and developing appropriate support responses.
• A collaborative approach and genuine commitment to person-centred care.
• Relevant tertiary qualifications in Psychology, Social Work, Occupational Therapy or Mental Health Nursing.

Why Youturn?

When you join us, you'll become part of a passionate team that values collaboration, professional growth and the opportunity to create lasting change in the lives of young people.

Ready to make a difference?

If you're looking for more than just a job and want to be part of a team helping young people build brighter futures, we'd love to hear from you.

We know meaningful work is only sustainable when you’re supported to thrive.

What You’ll Enjoy

• Salary packaging up to $15,900
• 5 days paid wellness leave per year (pro‑rata)
• Annual leave loading
• Professional clinical supervision
• Annual professional development budget
• Employee Assistance Program
• Reimbursement for required checks
• Employee referral bonuses up to $2,000
• Corporate fitness discounts and Rewards Gateway

Youturn encourages applications from Aboriginal and Torres Strait Islander people, the LGBTIQA+ community, people with a disability, candidates from culturally diverse backgrounds, and those with lived experience.

We are committed to ensuring a safe, inclusive and respectful recruitment process, and if we can support you with any adjustments to help you fully participate, please let us know in your application.