Academic Administration Assistant

Excelsia University College; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary packaging scheme

Flexible and family friendly policies

Tuition discount for staff and family

Job summary

Excelsia University College, Pennant Hills NSW, is seeking a dedicated Administrative Assistant to support the Academic Schools in a permanent full-time role with on-site parking and easy public transport access.

You will provide staff with administrative support, coordinate projects, maintain course and student records in Moodle, assist with casual staffing allocations, prepare reports and minutes, and contribute to a well-run, customer-focused student experience.

Qualifications

• Post-secondary qualification required.
• At least 2+ years in an administration role.
• Experience in customer service.
• Commitment to Christian values and involvement in a local congregation.
• Excellent communication and organisational skills.
• Familiarity with Moodle is strongly preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Provide administrative support to the Academic Schools.
• Coordinate administrative projects to ensure smooth operation.
• Provide excellent customer service to staff and students as the first point of contact.
• Maintain and update course and student information in Moodle.
• Support casual academic staffing allocations for each study period.
• Compile student academic information and submit reports for academic processes.
• Provide secretarial services to committees including document preparation and minute taking.
• Share best practice across student experience, system upkeep, organisation and planning.

Skills

Excellent communication

Interpersonal skills

Multi-tasking

Attention to detail

Independent worker

Customer service experience

Education

Post-secondary qualification

Tools

Word

Excel

PowerPoint

Outlook

Moodle

Job description

Excelsia University College – Pennant Hills NSW

• Permanent full-time position, with free onsite parking and close to public transport
• Work as part of a team to fulfill the day-to-day administration of the Academic Schools
• Be an integral part of Excelsia’s life-transforming global Christian learning community

About the Role

Reporting to the Academic Administration Manager, primary responsibilities are to:

• Provide the academic staff with administrative support
• Coordinate administrative projects to ensure the smooth operation of the Schools
• Provide exceptional customer service to staff and students as the first point of contact for the Schools
• Maintain and update course and student information in Excelsia’s learning management system (Moodle)
• Support casual academic staffing allocations for the Schools for each study period
• Compile student academic information and submit reports for academic processes
• Provide secretarial services to various committees including document preparation and minute taking
• Serve as a team player and share best practice across student experience, system upkeep, organisation, and planning

Selection Criteria

Qualifications and Professional Standing:

• Hold a post-secondary qualification
• Working experience, 2+ years in an administration role
• Working experience in a customer service role
• Committed Christian, involved in a local congregation
• Experience in business administration and/customer service
• Proven organisational skills with the ability to multi-task, prioritise, and meet deadlines
• Must have acute attention to detail and high level of accuracy
• Excellent oral and written communication skills
• Must be able to work independently
• Must uphold ethical integrity while performing duties of a sensitive nature including calculating student grades,and maintaining confidentiality of personal details
• Familiarity with Word, Excel, Power Point and Outlook
• Experience with a learning management system, particularly Moodle is strongly preferred
• Demonstrated excellent interpersonal skills, ability to work appropriately with students, faculty, and administrators, independently as well as in a busy team environment
• A commitment to lifelong learning
• Knowledge of and ability to apply equal opportunity principles and work health and safety principles in the workplace
• Full Australian Working Rights

About Us

Excelsia University College was founded in 1983 as Australia’s first Christian arts college and, together with Indiana Wesleyan University, we are part of a global Christian learning community with big plans to take Christian higher education to the next level in Australia and the Asia-Pacific region for undergraduate and postgraduate students.

• Maximise your “take home” income through our Salary Packaging scheme
• Enjoy flexible and family friendlypolicies, providing generous leave and working conditions
• Experience working in aculturally richenvironment, with opportunities to engage in spiritual devotions
• Upskill with our substantialtuition discount to eligible staff and theirimmediatefamilies to study Excelsia courses
• Our employees have access to earned wages, the ability to save before you’re paid, financial education and much more.

Learn more about why Excelsia is Great Place to Work ® Certified and why our staff love working at Excelsiahere: https://greatplacetowork.com.au/companies/excelsia-college/

Excelsia University College is a smoke free campus.