Aboriginal Medical Receptionist — No Weekends (12mo Contract)

Winnunga Nimmityjah; Canberra; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Salary packaging benefits

Free parking near premises

Free gym membership

No weekend or after-hours work

Job summary

Winnunga Nimmityjah Aboriginal Health Service in Canberra is seeking Aboriginal and/or Torres Strait Islander Medical Reception staff to work across reception and call centre areas. You will greet clients, manage appointments, handle calls, and update client records with privacy and cultural safety in mind.

The role emphasizes empathetic, resilient individuals who can maintain professionalism, support clinical staff, and ensure accurate administrative tasks in a busy health service environment.

Qualifications

• Aboriginal and/or Torres Strait Islander people are a genuine occupation requirement for this role.
• Ability to communicate clearly with clients over the phone and in person.
• Commitment to privacy and confidentiality of client records.

Responsibilities

• Greet clients and visitors in a welcoming, respectful manner.
• Schedule, confirm and manage client appointments.
• Handle inbound and outbound calls and maintain records.
• Provide administrative support to clinical and program staff.
• Assist with other general office duties as required.

Skills

Empathy

Resilience

Communication

Attention to detail

Privacy & confidentiality

Cultural safety

Education

None stated

Job description

Winnunga Nimmityjah Aboriginal Health Service in Canberra is seeking Aboriginal and/or Torres Strait Islander Medical Reception staff to work across reception and call centre areas. You will greet clients, manage appointments, handle calls, and update client records with privacy and cultural safety in mind.

The role emphasizes empathetic, resilient individuals who can maintain professionalism, support clinical staff, and ensure accurate administrative tasks in a busy health service environment.