Aboriginal Liaison Officer

Serco; Adelaide; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Career development

Supportive team environment

Wellbeing programs

Community impact opportunities

Long-term job security

Flexible employee benefits

Job summary

Serco is seeking an Aboriginal Liaison Officer to support Aboriginal and Torres Strait Islander prisoners in custody and through reentry. You will work with prisoners, staff, Elders and community groups to deliver culturally safe, meaningful services and rehabilitation-focused outcomes.

You will help facilitate culturally appropriate interventions and maintain connections with Elders and external partners while advocating for welfare and reintegration needs in a supportive team setting.

Qualifications

• Experience working in a welfare, community services, justice, human services or similar environment.
• Demonstrated experience supporting or advocating for people with complex needs.
• Strong understanding of Aboriginal and Torres Strait Islander cultures, communities and contemporary issues.
• The ability to remain calm, resilient and professional in challenging environments.
• Excellent interpersonal skills with the ability to build trust and positive relationships.
• A collaborative approach and commitment to working as part of a supportive team.

Responsibilities

• Supporting culturally appropriate interventions and wellbeing programs for Aboriginal and Torres Strait Islander prisoners.
• Facilitating connections with Elders, community organisations and culturally significant programs.
• Advocating for prisoners' cultural, welfare and reintegration needs.
• Developing strong relationships with internal teams and external stakeholders.
• Providing guidance on cultural practices and supporting culturally safe service delivery.
• Investigating and reporting incidents while promoting respect, inclusion and fairness across the facility.

Skills

Welfare sector experience

Community services

Interpersonal skills

Team collaboration

Job description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You'll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Career development and ongoing learning opportunities
• Supportive and inclusive team environment
• Employee wellbeing and assistance programs
• Opportunities to make a meaningful community impact
• Long-term, government backed job security
• Access to a range of flexible employee benefits

Make an impact at Serco

As an Aboriginal Liaison Officer, you’ll play a vital role in supporting Aboriginal and Torres Strait Islander prisoners throughout their time in custody and their transition back into the community. Working closely with prisoners, staff, Elders, and community organisations, you'll help ensure culturally safe and meaningful support services are delivered. You'll be part of a collaborative team committed to rehabilitation, wellbeing, and positive outcomes for individuals and communities.

As an Aboriginal Liaison Officer in the Offender Development team, you’ll make a positive impact by:

• Supporting culturally appropriate interventions and wellbeing programs for Aboriginal and Torres Strait Islander prisoners.
• Facilitating connections with Elders, community organisations and culturally significant programs.
• Advocating for prisoners' cultural, welfare and reintegration needs.
• Developing strong relationships with internal teams and external stakeholders.
• Providing guidance on cultural practices and supporting culturally safe service delivery.
• Investigating and reporting incidents while promoting respect, inclusion and fairness across the facility.

Serco is a place for you

You Could Be a Great Fit If You Have

• Experience working in a welfare, community services, justice, human services or similar environment.
• Demonstrated experience supporting or advocating for people with complex needs.
• Strong understanding of Aboriginal and Torres Strait Islander cultures, communities and contemporary issues.
• The ability to remain calm, resilient and professional in challenging environments.
• Excellent interpersonal skills with the ability to build trust and positive relationships.
• A collaborative approach and commitment to working as part of a supportive team.

Aboriginal and Torres Strait Islander Identified Position

This is an identified position. In accordance with Section 65 of the Equal Opportunity Act 1984 (SA), applicants must identify as Aboriginal and/or Torres Strait Islander. We value the lived experience, cultural knowledge and community connections that Aboriginal and Torres Strait Islander peoples bring to this important role.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.