Aboriginal Client and CSO

NSW Department of Communities and Justice; Sydney; On-site; AUD 87,000 - 95,000; Full time

Job summary

The NSW Department of Communities and Justice invites applications for an Aboriginal Client and Community Support Officer in Mount Druitt. You will work in a multidisciplinary team to provide culturally responsive advocacy, referrals and practical assistance to Aboriginal and Torres Strait Islander clients as they navigate the justice system.

You will build partnerships with communities and service providers, maintain records and contribute to culturally safe initiatives.

Qualifications

• Experience supporting Aboriginal and Torres Strait Islander communities.
• Ability to navigate the justice system and refer to culturally safe services.
• Strong communication and report-writing skills.

Responsibilities

• Provide advocacy, referrals and practical assistance.
• Connect clients with culturally safe services.
• Build partnerships with Aboriginal organisations and government agencies.
• Contribute to Circle Sentencing and community initiatives.
• Maintain accurate records and use technology for service delivery.

Skills

Communication

Advocacy

Cultural competence

Community engagement

Job description

Aboriginal Client and Community Support Officer

NSW Department of Communities and Justice – Mount Druitt NSW

• Location - Mount Druitt
• Employment type - Temporary full-time up to 12 months
• Salary - $87,199 pa - $95,482 pa plus employers' contribution to superannuation and annual leave loading

This position is open to Australian Aboriginal and Torres Strait Islander people only

Important: To be considered for this role, you must submit a response to the targeted question as part of your application.

Your role

Help create better outcomes for Aboriginal and Torres Strait Islander people. Working within a multidisciplinary team, you'll provide culturally responsive support, advocacy and referrals, helping clients navigate the justice system and access the support they need.

What you'll do

• Support Aboriginal and Torres Strait Islander clients through advocacy, referrals and practical assistance.
• Connect people with culturally safe services and community supports.
• Build strong partnerships with Aboriginal Community Controlled Organisations, government agencies and community providers.
• Contribute to the delivery of Circle Sentencing, Aboriginal Community Justice Groups and other culturally responsive initiatives.
• Help develop local solutions that address offending and improve community outcomes.
• Work collaboratively with stakeholders to support positive justice outcomes for Aboriginal people.
• Maintain accurate records and use technology to support effective service delivery and client engagement.

What we're looking for

We're seeking someone who is passionate about supporting Aboriginal and Torres Strait Islander people and communities, creating positive change, and helping people access culturally safe services and support.

• Strong communication, listening and advocacy skills.
• Ability to build trusted relationships with Aboriginal clients, families and communities.
• Knowledge of local Aboriginal communities, services and referral pathways.
• Strong organisational skills, with the ability to manage competing priorities in a busy court environment.
• Ability to maintain accurate records and reports.
• Strong cultural competence and the confidence to provide cultural guidance within multidisciplinary teams.
• Resilience, emotional intelligence and the ability to remain calm and professional in challenging situations.
• Commitment to professionalism, accountability and cultural integrity.
• Make a meaningful impact in the lives of Aboriginal people and communities.
• Be part of a supportive and culturally safe team environment.
• Work closely with community, government and justice partners to drive positive outcomes.
• Develop your skills while contributing to initiatives that support access to justice and community wellbeing.
• Help create lasting change for Aboriginal people, families and communities.

As an Identified role, this position is open only to Aboriginal and/or Torres Strait Islander persons.

Where a position is identified, an applicant's race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act 1977.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted:

Confirmation of Aboriginality form

or

Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

• is of Aboriginal and/or Torres Strait Islander descent, and
• identifies as an Aboriginal and/or Torres Strait Islander person, and
• is accepted as a such by the Aboriginal and/or Torres Strait Islander community.

Download the role description.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellness and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Are you ready to join us?

Targeted Question

Can you describe your experience working with, or connection to, Aboriginal and Torres Strait Islander communities? Please include how you have built respectful relationships and supported community needs.

Applications close

Wednesday, 4 November 2026 at 11:59pm AEST.

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Tania Rockley via email at *************@dcj.nsw.gov.au

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Poppy Sgro on 02 9765 3*** or via email at **********@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website (for all roles except Aboriginal Identified).

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook:

www.facebook.com/CareersatDCJ/

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW' page.

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