4x4 Accessories Sales Specialist

ARB Cockburn; Cockburn; On-site; AUD 42,000 - 55,000; Full time

Benefits offered by this job

Sales incentives

Job summary

ARB Cockburn in Cockburn, Western Australia invites a energetic Retail Sales Associate to join our family-owned store. You will deliver expert product consultations and upsell 4x4 accessories to customers.

Join a team focused on high-quality gear, showroom presentation, and outstanding service. Weekend events and Saturday shifts are part of the role, with opportunities for growth through product training and development.

Qualifications

• Strong customer service ethic with exceptional interpersonal and communication skills (verbal and written).
• Proven track record in retail sales, consultative selling, and negotiation within the automotive, 4x4, or outdoor recreation sectors.
• Genuine passion for 4x4 vehicles, off-road adventures, and outdoor recreation.
• Mechanical aptitude and experience with aftermarket 4x4 accessories (e.g., suspension, bull bars, roof racks, dual batteries).
• High energy, self-motivated, proactive go-getter attitude with a drive to achieve results.
• Ability to work autonomously as well as collaboratively within a team environment.
• Excellent attention to detail, follow-up skills, and pride in visual/retail displays.
• Proficiency with Point of Sale systems, retail technology, and customer management tools.
• Physical capability to work on your feet, handle stock, and hold a valid driver’s license.

Responsibilities

• Greeting customers, providing expert product consultations, and answering inquiries via phone, email, and counter.
• Preparing accurate quotes, processing sales orders, and handling Point of Sale transactions and invoicing.
• Proactively upselling, cross-selling, and recommending 4x4 accessories to optimize customer vehicle builds.
• Liaising with customers, suppliers, and workshop management to schedule vehicle fitments and ensure quality delivery standards.
• Managing stock ordering, backorders, and maintaining attractive showroom product displays.
• Following up on sales opportunities and maintaining ongoing customer relationships.
• Participating in rotating Saturday morning shifts and special events, such as 4x4 shows and open days.

Skills

Customer service

Retail sales

Communication

Negotiation

Teamwork

POS systems

Tools

POS systems

Job description

ARB Cockburn in Cockburn, Western Australia invites a energetic Retail Sales Associate to join our family-owned store. You will deliver expert product consultations and upsell 4x4 accessories to customers.

Join a team focused on high-quality gear, showroom presentation, and outstanding service. Weekend events and Saturday shifts are part of the role, with opportunities for growth through product training and development.