3PL Carrier Performance & Network Expansion Lead

Amazon Inc.; Melbourne; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Subsidized health insurance

Career growth opportunities

Collaborative culture

Job summary

Amazon's last mile delivery network is growing, and we need a Program Manager to shape what comes next. You will manage third-party and external Delivery Service Partner carriers, driving expansion into new geographies and service types.

You will own carrier performance end to end, from cost per package to capacity reliability, affecting how quickly customers receive orders. This is an individual contributor role requiring clear narratives for senior leaders, data-driven decisions, and

Qualifications

• Must have strong data-driven decision making and storytelling to senior leaders.
• Experience coordinating cross-functional teams including finance, operations, and supply chain.
• Proficiency with data tools used for performance tracking (e.g., Excel, BI dashboards).

Responsibilities

• Own end-to-end carrier performance across delivery speed, cost per package, and capacity reliability.
• Drive expansion of new nodes, postcodes, and service types by building the business case and coordinating launches.
• Lead capacity planning for high-volume events with ramp-up and contingency measures.
• Conduct weekly/monthly performance reviews with carriers and implement corrective actions.
• Write data-led program documents and present recommendations to senior leaders.

Job description

Amazon's last mile delivery network is growing, and we need a Program Manager to shape what comes next. You will manage third-party and external Delivery Service Partner carriers, driving expansion into new geographies and service types.

You will own carrier performance end to end, from cost per package to capacity reliability, affecting how quickly customers receive orders. This is an individual contributor role requiring clear narratives for senior leaders, data-driven decisions, and