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Boardriders is seeking a 2IC for our Volcom Outlet in Tweed Heads. You will partner with the Store Manager to drive sales, coach the team and foster a customer-first culture.
You will lead by example, achieve budgets, manage inventory, and execute VM and promotions aligned with brand directives. This is a hands-on, performance-driven role in a fast-paced surf lifestyle retail environment.
We have exciting opportunities to join the management team as the new 2IC at our Volcom Outlet in Tweed Heads!
As a part of the 2IC role, you will be responsible partnering with the Store Manager in driving sales and building a team first culture and drive results for your store. In your role you will help:
Create a sales-driven culture within the store through daily coaching and support
Ensure all KPI's are met with a strong focus on the customer journey
Analyse sales reports to identify and develop action plans for underperforming categories and products
Execute VM and promotional activity in line with business directives
Provide stock feedback and manage the store’s inventory
We are looking for an experienced, strategically minded retail professional who have proven sales results and a passion for coaching and developing high performing teams. You will have:
The ability to lead by example
A proven track record in achieving sales budgets and bottom line profits
Passion for the surf lifestyle and providing an exceptional customer experience
High level of communication skills and an ability to build relationships
Strong business acumen and the desire to develop your career in retail
As part of the Boardriders business you will receive:
The best clothing discounts in the business on premium product
Customised training and development programmes for every level of the retail organisation
A large network of multi-branded retail stores nationwide, allowing you the opportunity to progress and relocate throughout your career
Exceptional incentives, allowing you to earn additional payments each month as well as unique rewards
Boardriders is home to the world’s most iconic action sports and lifestyle brands, including Quiksilver, Billabong, Roxy, RVCA, Volcom, DC Shoes, Element, and more. We exist to awaken the spirit of freedom and adventure, building communities and protecting the playgrounds we love.