Sales Coordinator

Boardriders; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Boardriders on the Gold Coast is seeking a Sales Coordinator to join our Wholesale team and keep Key Account orders moving. You’ll manage orders, stock and delivery timelines, working closely with Sales, Warehouse, Logistics and external partners to ensure orders arrive accurately and on time.

The role requires experience in sales coordination, knowledge of warehouse operations, ERP and Excel, and strong communication.

Qualifications

• Proven experience in a Sales Coordinator or similar role.
• Knowledge of warehouse operations, logistics, dispatch processes and working with courier suppliers preferred.
• Experience with ERP systems, with fast and accurate data entry skills.
• Intermediate to advance skills in Microsoft Office, specifically Excel.
• Strong organisational and multitasking skills, with the ability to prioritise tasks and manage competing deadlines.
• Ability to work autonomously and collaboratively, with strong communication skills and the ability to build and maintain effective relationships with internal teams and external partners.

Responsibilities

• Managing wholesale sales order entry and maintenance, ensuring orders are accurate and up to date.
• Planning and coordinating order fulfilment from production through to customer delivery, ensuring customer requirements and delivery timeframes are met.
• Proactively tracking individual SKUs, stock movements and shipments, identifying potential delays and taking action to keep orders on track.
• Working closely with Warehouse, Logistics and courier teams to coordinate the release and delivery of orders from the main distribution centre, ensuring they arrive within customer timeframes and requirements.
• Investigating and resolving order, delivery and returns issues, including short shipments and missing or delayed stock, and coordinating relevant debits and credits.
• Preparing reports, seasonal visual assets and product information to support sales planning and order management.
• Working closely with internal and external stakeholders, including Buyers, Production, Warehouse, Logistics, Sales and Marketing, to communicate requirements, manage timelines and keep orders progressing.

Skills

Sales coordination

Logistics coordination

Data entry

Communication skills

Time management

Team collaboration

Tools

ERP systems

Excel

Job description

Boardriders is home to the world’s most iconic action sports and lifestyle brands, including Quiksilver, Billabong, Roxy, RVCA, Volcom, DC Shoes, Element, and more. We exist to awaken the spirit of freedom and adventure, building communities and protecting the playgrounds we love.

WhyYou’llLove It Here:

We live the lifestyle our brandsrepresentand work with passionate people who care about what they do. Youwill join a team that values authenticity, openness, collaboration and communityand youwill have the opportunity to make a meaningful impactwhileenjoying:

Generous discounts on clothing andproducts-save up to 75%acrossour brandsforyou, your family and friends!

Opportunities for career growth and personal development.

A genuine work/life balance within a unique, healthy & supportive environment.

Regular staff events, including our legendary annual surf day(that’sright,a fully paid day at the beach featuring our ownsurfcompetition with team athletes, outdoor Pilates, beach games, food trucks, and plenty more).

A campus‑style workspaceshowcasingeach of our brands, complete with an on‑site café, free parking, short walk to Stockland’s shopping centre and just a 5‑minute drive to the beach (not forgetting our outdoor skate ramp if that’s your thing!)

Free, exclusive lunchtime gym sessions at World Gym Burleigh.

About the Role

We are looking for a Sales Coordinator to join our Wholesale team and keep Key Account customer orders moving.

You’ll play a key role in managing orders, stock and delivery timelines, working closely with Sales, Warehouse, Logistics and external partners to ensure customer orders arrive accurately, in full and on time.

Key responsibilities include:

• Managing wholesale sales order entry and maintenance, ensuring orders are accurate and up to date.
• Planning and coordinating order fulfilment from production through to customer delivery, ensuring customer requirements and delivery timeframes are met.
• Proactively tracking individual SKUs, stock movements and shipments, identifying potential delays and taking action to keep orders on track.
• Working closely with Warehouse, Logistics and courier teams to coordinate the release and delivery of orders from the main distribution centre, ensuring they arrive within customer timeframes and requirements.
• Investigating and resolving order, delivery and returns issues, including short shipments and missing or delayed stock, and coordinating relevant debits and credits.
• Preparing reports, seasonal visual assets and product information to support sales planning and order management.
• Working closely with internal and external stakeholders, including Buyers, Production, Warehouse, Logistics, Sales and Marketing, to communicate requirements, manage timelines and keep orders progressing.

What You Bring:

• Proven experience in a Sales Coordinator or similar role
• Knowledge of warehouse operations, logistics, dispatch processes and working with courier suppliers preferred.
• Experience with ERP systems, with fast and accurate data entry skills.
• Intermediate to advance skills in Microsoft Office, specifically Excel.
• Strong organisational and multitasking skills, with the ability to prioritise tasks and manage competing deadlines.
• Ability to work autonomously and collaboratively, with strong communication skills and the ability to build and maintain effective relationships with internal teams and external partners.

At Boadriders, we are committed to fostering an inclusive and diverse workplace where everyone can bring their best self to work every day. We believe each employee has a voice to be heard and together we encourage creativity and self-expression in a safe, supportive and respectful environment.