24/7 Monitoring Centre Operator - Casual with Full-Time

Securecorp; Melbourne; Presencial; AUD 34.000 - 48.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Recognition and Rewards

Career Growth

Wellbeing Support

Skill Development

Descripción de la vacante

Securecorp is seeking Monitoring Operators for our 24/7 monitoring centre in Mulgrave. Casual with the opportunity to go full-time. Candidates must hold a current Monitoring Licence and have at least 1 year of monitoring experience, plus strong customer service and security/monitoring background.

Patriot software experience is advantageous. Training during the first three weeks is during standard hours. You will monitor alarms and CCTV, identify incidents, and liaise with police and clients.

Formación

• Must hold a current Monitoring Licence.
• Experience in Monitoring minimum of 1 year.
• Excellent customer service skills.
• Experience in customer service and/or security/monitoring.
• Ability to assess potential for incidents and risk mitigation.
• Compiling and completing reports in a timely manner.
• Excellent communication and written skills.
• Mature outlook to your work.
• Proficient in PC for report writing.
• Intermediate keyboard and computer skills.
• Australian Drivers Licence.

Responsabilidades

• Monitor alarms and CCTV to identify incidents.
• Liaise with police and internal stakeholders.
• Respond to high volume outbound/inbound calls.
• Prepare incident reports and documentation.
• Occasional data entry and team-based work.

Conocimientos

Monitoring licence

Customer service

Security/monitoring experience

Australian Driver's Licence

Herramientas

Patriot software

Descripción del empleo

Securecorp is seeking Monitoring Operators for our 24/7 monitoring centre in Mulgrave. Casual with the opportunity to go full-time. Candidates must hold a current Monitoring Licence and have at least 1 year of monitoring experience, plus strong customer service and security/monitoring background.

Patriot software experience is advantageous. Training during the first three weeks is during standard hours. You will monitor alarms and CCTV, identify incidents, and liaise with police and clients.