24/7 Logistics Operations Supervisor

Amazon; Australia; Remote; USD 65,000 - 105,000; Full time

Job summary

Amazon Logistics is seeking an Operations Supervisor to lead and inspire a team across transportation networks in a fast-paced, 24/7 environment. You will collaborate with Area Managers to drive safety, efficiency and on-time performance in Seattle.

The responsibilities include staffing, coaching, monitoring attendance and workloads, ensuring SOP compliance, and reporting metrics. The ideal candidate has prior team leadership and a hands-on approach to process improvement in a logistics setting.

Qualifications

• Flexible schedule including weekends/nights/holidays
• Able to lift up to 20 kg and stand/walk up to 10 hours
• Experience managing teams
• Experience with planning, performance metrics and process improvement

Responsibilities

• Contribute to fostering a strong health and safety culture by ensuring adherence to relevant laws and internal policies
• Assist in the daily oversight and management of departmental tasks
• Conduct staff debriefs, ensuring all paperwork is accurately and thoroughly completed
• Perform duties in line with Standard Operating Procedures (SOPs)
• Allocate tasks to staff as needed to maintain workflow and meet daily performance targets
• Ensure adequate staffing levels for your area, including managing call outs for training, addressing absences, overseeing performance, providing coaching, and continually monitoring department productivity
• Support the onboarding and training of new associates to ensure they possess the necessary knowledge to perform required tasks
• Collaborate with the Area Managers and Operations Managers in tracking, analyzing, and reporting metrics
• Support the Area Managers and Operations Managers in identifying and understanding factors contributing to the achievement or shortfall of objectives
• Monitor and report on associate hours and schedules
• Address and resolve process-related issues within the area as needed
• Ensure timely and accurate reporting of equipment defects

Skills

People management

Scheduling & staffing

Performance metrics

Process improvement

Job description

Amazon Logistics is seeking an Operations Supervisor to lead and inspire a team across transportation networks in a fast-paced, 24/7 environment. You will collaborate with Area Managers to drive safety, efficiency and on-time performance in Seattle.

The responsibilities include staffing, coaching, monitoring attendance and workloads, ensuring SOP compliance, and reporting metrics. The ideal candidate has prior team leadership and a hands-on approach to process improvement in a logistics setting.