Operations Supervisor , Amazon Logistics

Amazon; Canterbury-Bankstown; On-site; AUD 90,000 - 120,000; Full time

Job summary

Amazon Logistics is seeking an Operations Supervisor in Australia to collaborate with Area Managers in driving innovation and ensuring effective execution within transportation networks.

You will lead a team, monitor attendance, staff levels, and performance, and coach for continuous improvement while aligning with SOPs and safety policies. This 24/7 role requires a proactive leader who can adapt to shifting schedules and report on metrics.

Qualifications

• Experience managing teams.
• Experience with planning, performance metrics, and process improvement.

Responsibilities

• Foster a strong health and safety culture and ensure policy adherence.
• Oversee daily departmental tasks and debrief staff with complete paperwork.
• Perform duties in line with SOPs and allocate tasks to meet targets.
• Maintain staffing levels, manage call outs, attendance and coaching.
• Support onboarding and training of new associates.
• Collaborate to track, analyze and report metrics.
• Identify factors contributing to objective achievement or shortfalls.
• Monitor associate hours and schedules and address process issues.
• Report equipment defects in a timely manner.

Skills

Team management

Planning and metrics

Job description

Description

Amazon Logistics is seeking an Operations Supervisor to collaborate with the Area Managers and Operations Managers in driving innovation and ensuring effective execution within transportation networks. This role requires a proactive leader capable of inspiring a team to achieve performance goals and productivity standards that align with company objectives. The ideal candidate will also be responsible for monitoring team attendance and workflow, working closely with the Area Managers and Operations Managers to identify and resolve any issues that may arise. Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs.

Key job responsibilities

• Contribute to fostering a strong health and safety culture by ensuring adherence to relevant laws and internal policies
• Assist in the daily oversight and management of departmental tasks
• Conduct staff debriefs, ensuring all paperwork is accurately and thoroughly completed
• Perform duties in line with Standard Operating Procedures (SOPs)
• Allocate tasks to staff as needed to maintain workflow and meet daily performance targets
• Ensure adequate staffing levels for your area, including managing call outs for training, addressing absences, overseeing performance, providing coaching, and continually monitoring department productivity
• Support the onboarding and training of new associates to ensure they possess the necessary knowledge to perform required tasks
• Collaborate with the Area Managers and Operations Managers in tracking, analyzing, and reporting metrics
• Support the Area Managers and Operations Managers in identifying and understanding factors contributing to the achievement or shortfall of objectives
• Monitor and report on associate hours and schedules
• Address and resolve process-related issues within the area as needed
• Ensure timely and accurate reporting of equipment defects

Basic Qualifications

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 20kg, stand/walk during shifts lasting up to 10 hours, and be able to frequently push, pull, squat, bend, and reach

Preferred Qualifications

• Experience managing teams
• Experience with planning, performance metrics, and process improvement

Acknowledgement Of Country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon Commercial Services Pty Ltd

Job ID: A10525019